Maxillofacial Support Secretary, Darent Valley Hospital

Job overview

We are currently looking for a self motivated, proactive, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department at Darent Valley Hospital on a part-time basis (22.5 hours per week over 3 days Mon, Tues and Fri).  This is a  varied post providing comprehensive support to the department and Service Coordinator.

The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal.

We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required.  They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro-active attitude and remain calm under pressure.  Experience of audio typing is desirable.

Main duties of the job

• Accurate typing and administration of Oral and Maxillofacial clinics
• Ensuring prompt output and sign off within agreed timescales
• Develop and maintain a sound knowledge of Patient Centre
• Gain good hands on understanding of RTT18 and NHS targets
• Ensure follow-up actions from clinics are dealt with and recorded accurately within Patient Centre
• Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unit
• Maintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty
• Assist with covering some medical secretary duties during periods of leave
• Assist the Service Coordinator with monitoring and identifying outpatient capacity in an effort to treat patients sooner

Detailed job description and main responsibilities

Please see attached Job Description for more detailed information on the role and minimum essential requirements for the role.

To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Coordinator and working closely with the Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output.