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Maternity Clinical Effectiveness and Quality Improvement Facilitator, Band 6 (30 hours a week)
We are looking for a knowledgeable and motivated individual to join our Maternity Clinical Effectiveness team in the role of a Clinical Effectiveness and Quality Improvement Facilitator. This is an innovative role which involves working with clinical midwives, obstetricians, and the senior leadership team, so excellent communication and organisational skills are vital within this role.
The main purpose of this role is to support perinatal governance processes through their assurance and quality improvement (QI) activities. The post holder will use their administrative and quality improvement skills to enable and empower clinical and operational teams to lead their own quality improvement projects and programmes within their service. The post holder will track key performance indicators, providing assurance at Divisional and Trust level of compliance, or escalation of issues that arise as necessary.
The post holder will facilitate priority QI projects related to Trust objectives (e.g CQuIMs and National Audits present on the Quality Account).
The post holder will support the clinical teams with the speciality audit programme to ensure improvements are embedded and learning shared with the clinical teams.
- To promote and encourage a culture that is committed to continuously improving and providing high quality patient services.
- To provide support to perinatal services on all aspects of quality improvement
- To track key performance indicators to provide assurance within perinatal services and at Divisional and Trust level of compliance (or early view of arising issues where applicable).
- Facilitation of perinatal services QI projects and collaboratives via GSQIA and those related to service priorities/objectives and corporate requirements
- To support corporate Trust requirements e.g. National Audits, NICE, CQUIM.
On a regular basis to provide expert knowledge, support and assistance to all health care professionals at all levels within the service on all aspects of effective and continuous quality improvement such as (but not limited to):
- Advice on QI training available
- Advice on improvement methodology and measurement techniques (proforma design, sample size and selection)
- Advice on patient confidentiality with regards to contents of spreadsheets and reports
- Empower, influence and assist with change as a result of quality improvement work undertaken including the development of improvement plans
- Extraction and recording of data from relevant sources e.g. health records, computer sources
- Extraction, analysis, interpretation, understanding and manipulation of large volumes of complicated and possibly sensitive/contentious data and presentation of findings in an understandable and suitable manner.
- Generation of presentations and information for dissemination
- Advice on data protection, confidentiality and ethical issues
- Differences, and the significance, between Research/Audit/survey and the knowledge to direct clinicians accordingly
- Project design and management e.g. time scales, appropriateness of work
- Mentor, support, encourage and advise more junior members of staff e.g.
- Participate in the development and implementation of individual induction programme
- Review and monitoring of development plans
- Be an extensive pool of expert knowledge
- Accompany as required
- The post holder communicates and has working relationships with Trust members of staff at all levels within the organisation, both clinical and non-clinical. This requires persuasive skills where agreement and co-operation are essential.
- Divisional Quadrumvirate
- Consultants, service directors and other medical staff
- Specialty QI leads
- Perinatal Quality and Safety team
- Maternity Matrons
- Divisional Risk and Health and Safety managers
- Trust Safety Improvement manager
- Research and Development Support Unit, Data protection Officer and Caldicott Guardian, Medical statistician
- Departmental managers
- Senior midwives, Allied Health professionals and their staff
- Health records staff
Communication of results through clear and concise reports ensuring that information is understandable and at an appropriate level