Marketing and Communications Officer - Banbury

Job overview

Are you a creative and organised marcomms professional with experience in sales, digital marketing and customer service?

Then come and join our team as a Marketing and Communications Officer!

This role will focus on supporting internal and external communications, as well as assisting with customer and supplier relationship management at the Oxford Pharmacy Store (OPS), a trusted NHS-owned pharmaceutical wholesaler based in Banbury.

As our Marketing & Communications Officer you'll play a key role in driving our sales and marketing strategy, enhancing customer relationships, and elevating the OPS brand. With responsibilities spanning digital content creation, social media management, and event marketing, you'll have the opportunity to showcase your creativity and organisational skills.

We're looking for a motivated professional with experience in sales, marketing, or customer service within a healthcare or pharmaceutical setting, and the ability to manage projects autonomously. Your expertise will help implement impactful campaigns, maintain our website and publications, and promote OPS products and services.

This is your chance to make a meaningful contribution to the NHS while advancing your career within a supportive and dynamic environment; we would love to hear from you!

Main duties of the job

• Support the Sales and Marketing strategy at OPS aimed at increasing revenues and enhancing the OPS brand.
• Handle day-to-day customer and supplier enquiries via phone, email, website.
• Prepare marketing publications for customers and oversee the distribution of newsletters, mailings, presentations website and electronic communications.
• Develop and maintain the OPS website and social media channels.
• Develop and maintain customer services function
• Create and implement marketing projects, campaigns, and initiatives.
• Maintain and produce OPS publications and marketing materials.
• Actively promote OPS’s products and services and search out new business opportunities.
• Support relationship management and alliances with customers and suppliers.
• Prepare data and reports for internal meetings and in response to external tenders for supply of goods and /or services.

Please refer to the job description attached for a comprehensive list of duties

Detailed job description and main responsibilities

The Oxford Pharmacy Store (OPS) is based in Banbury and is Oxford Health's specialist wholesaler of medicines across the UK, providing specialised products and services to the NHS and other UK healthcare providers. OPS actively supply over 600 healthcare customers in the UK, working in partnership with over 50 pharmaceutical supply partners, both NHS and commercial.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.