Management Support Team Administrator

Job overview

Are you looking for an administrative based role in the centre of Norwich? Our friendly, fast-paced team have an exciting opportunity for a Management Support administrator to join the existing team…

Our Child Family and Young Persons Service is based at both 80 St Stephen’s Road and Mary Chapman House. This is a permanent position and we’re looking for someone to work on a part time basis, at Mary Chapman House.

In this post you’ll be providing admin support to the wider team in order for them to be able to provide an efficient service to our service users. . Our service offers a welcoming and supportive environment and when you join us, you can expect comprehensive training to ensure you understand the different processes and systems we use.

If you’re a proactive, organised administrator with a can-do attitude – we would love to hear from you!

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information which may include telephone calls from individuals who may sometimes be distressed or upset.

Training will be given, however previous administration experience is essential.

You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.

Duties include but are not limited to:

• Minute taking
• Ordering
• Recruitment / Interview support
• Annual leave / sickness reporting
• Logging of supervisions / appraisals

We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.

Detailed job description and main responsibilities

Please see attached job description and full person specification.  For more information please contact us.

Qualifications

Essential criteria

• NVQ Level 3 Business Administration or equivalent or willing to work towards
• Pitman/RSA III Typing / Word processing or equivalent experience
• Secretarial experience at intermediate level

Desirable criteria

• Knowledge of Trust electronic record system

Knowledge

Essential criteria

• Working knowledge of Microsoft packages or equivalent.
• Maintaining administrative / secretarial systems.

Desirable criteria

• Knowledge of NHS policy / procedures

Other

Essential criteria

• Able to work proactively, on own initiative with minimal supervision.
• Able to work as part of a team.
• Able to work flexibly to meet service needs.
• Able to work to strict deadlines and able to prioritise own workload *Previous applicants need not reply*