London Spinal Cord Injury Network Manager

Job overview

The Network Manager provides managerial leadership and support within the network and provides strategic direction and operational management for the network.  The Network Manager works with the Network Clinical Lead and network lead clinical professionals as part of a multi-disciplinary leadership team to lead the strategic and operational development of coherent and effective network arrangements, and delivery of a programme of work that addresses national and local priorities.   Manages and co-ordinates the work of the network, supporting the development of Spinal Cord Injury services throughout the network. Will work across the SCI pathway to support network lead clinical professionals to develop mechanisms to deliver seamless care across multiple providers

Main duties of the job

Managing the annual work programme •    Works with the network board, network lead clinical professionals, and the network’s commissioners to develop and agree the network’s work programme. •    Works closely with the relevant commissioners ensuring the development and delivery of an annual plan with clear objectives and milestones. The post-holder provides regular reports to the network board and to commissioners.  •    Applies project and programme management disciplines to assure the delivery of the annual work programme.  Leadership and management  •    Works with the Network Clinical Lead, network lead clinical professionals and the network board to establish appropriate and effective network leadership and governance arrangements that will support the network in the delivery of its aims.  •    Leads on HR issues and is the line manager for the network lead clinical professionals and network support staff.  •    Manages direct reports including day to day management, performance management and staff welfare. Conducts annual personal development reviews for direct reports.  •    Leads on recruitment to network posts.  •    Ensures compliance with health and safety and confidentiality and governance requirements.  •    Adheres to the NHS Managers Code of Conduct and any other relevant professional codes of conduct at all times. Financial and Physical Resources •    Acts as the network budget-holder and manages the network’s budget.

Detailed job description and main responsibilities

• Responsible for matching the available budget to the appropriate staff resources and projects, co-ordinating and monitoring expenditure. •    Responsible for supporting the commissioning of projects and procurement of services to support project delivery, acting in accordance with the host organisation’s Standing Orders and Standing Financial Instruction. •    Provides financial reports to commissioners and the host organisation as required.  •    Seeks to improve value for money and achieve greater efficiency in the use of budgets, and to ensure that they operate in recurrent financial balance year on year. Communications and engagement •    Develops a network communications strategy. As part of this, the post-holder prepares reports of the network’s work and achievements suitable for different audiences including network member organisations, regional commissioners and service users.  •    Ensures that the patient’s voice is identified through any service developments or standards related to delivery of network objectives.  •    Acts as a champion for patients and their interests and involve the public and patients in the policy development and decision-making in the network.  •    Ensures all public and patient contact with the network is of the highest professional standard. •    Represents the network with external stakeholders. •    Communicates highly complex information to a wide range of internal and external stakeholders. (Verbal, written and numerical). •    Presents highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting. Improving quality and outcomes  •    Ensures that the network supports the delivery of equitable access to quality service provision for all patients.  •    Ensures that the network annual programme delivers annual initiatives designed to improve the quality of care, outcomes, value and patient experience, linked to national regional and local priorities.  •    Collaborates across networks and with clinical leads to establish a benchmarking process for clinical outcome measures, as outlined in the relevant national service specifications. •    Leads on clinical governance, ensuring a comprehensive approach across the network including quality improvement, regular reviews of practice and outcomes and adherence to local and national advice, guidelines, recommendations, audits and standards.   •    Leads on the development of consistent pathways and policies; capacity planning and managing capacity and demand including assuring equitable access.