Locality Administrator

Job overview

Come and join our friendly team!

Are you a highly motivated, well-organised and adaptable administrator looking to make a real impact? If so, the Upper Lea Valley Community Team is excited to offer a part-time opportunity based at Hoddesdon Health Centre.

Main duties of the job

The successful candidate will:

• Undertake a wide range of secretarial and administrative tasks
• Have personal responsibility for a number of delegated tasks
• Provide cover for members of the Administration Team in periods of absence eg. Annual leave.
• Be able to work unsupervised
• Adhere to operational procedures and established practice
• Refer to the Administration Supervisor for guidance when needed
• Prioritise administrative tasks to ensure an effective and efficient running of the team
• Maintain a professional and confidential approach to work at all times
• Be flexible in order to meet the requirements of the Locality Managers

Detailed job description and main responsibilities

• To ensure that accurate details are exchanged with all relevant staff.  Give support to patients, carers and staff, where appropriate. Acting as a supportive member of the team at all times, including;
• Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.
• To process inward and outward transfers of records and to deal with other Trusts regarding records as required
• To process discharge summary letters and send them to the correct professional.
• To support the process of booking and scheduling clinic, and create reports
• To accurately file information

• To answer incoming calls, dealing with enquirers in a helpful manner, proactively taking action where appropriate.
• To deal with enquirers, correspondence and information received by the service in conjunction with other staff.
• To scan relevant documentation i.e.: Patient notes, timetables, site information, notices.
• To monitor stationery and store cupboards for stock and support in the ordering of service stationery and goods when requested.
• Liaise with GP,s patients, etc
• General Admin duties and tasks which are variable.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all its’ staff to be vaccinated as this remains the best line of defence against COVID-19.