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Due to the external promotion of the current postholder we are looking for a part time, permanent, Band 3 Library Assistant based at NELFT's main Library, CEME in Rainham.. This post is 0.7 WTE or 26.25 hours per week. Hours to be worked between 9am and 5pm Monday to Friday. Working pattern to be discussed and agreed. This post could be suitable for someone enrolled or considering enrolling on a postgraduate qualification in librarianship or a related related discipline. This post provides considerable opportunities for formal and informal development.
NELFT Library & Knowledge Service supports provision of high quality health care by enabling access to the best available evidence and empowering staff to develop their evidence based practice skills. We are looking for an enthusiastic, customer service orientated individual to join our small, busy team.
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Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.
Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.
We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.
The main responsibilities of the post are: providing frontline library and knowledge services to users, including answering enquiries, triaging emails, processing document supply requests, lending and shelving books.
Key Responsibilities: Work as part of the Library and Knowledge Services Team to continually improve and maintain high standards. To understand and practice all relevant Trust and library policies and procedures Actively contribute to the development and review of library policies and procedures based upon best practice. Evaluate the quality of own work, making improvements when necessary. Raise quality issues and related risks with the Head of Knowledge & Library Services Attend appropriate training events to ensure that own knowledge and skills are constantly updated. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Report all complaints and or incidents in accordance with Trust procedures and ensure that the Head of Knowledge and Library Services is informed. To treat library users with dignity and respect at all times.