Legal Services Apprentice

Job overview

The Legal Services Apprentice will work alongside and take direction from members of the Legal Services Team.  The main focus of the role is to provide administrative assistance and support to the team.

Apprenticeship eligibility:

An Apprentice:

• Cannot already be on an Apprenticeship or any Government funded training,
• Cannot have a qualification at the same or higher level in the same vocational area.

Eligible for funding:

• Has been a UK resident for 3 or more years, or
• Meets the eligible and valid residency status and permission to work in the UK criteria in Annex A of the linked funding document:-

Apprenticeship funding rules 2025 to 2026 (publishing.service.gov.uk)

**Please note from 1st April 2026 the apprenticeship salary will be as below**

• Year 1 of Apprenticeship:Any age = £8.00/hour
• Year 2 and subsequent years:National Minimum Wage for ageUnder 18 = £8.00/hour18 - 20 yrs. = £10.85/hour 21 + yrs. = £12.71/hour

Main duties of the job

In this role the Legal Services Apprentice will gain experience in basic administrative roles by providing support for the Access to Health Records team and Claims (Clinical Negligence, Employee Liability, Public Liability and Compensation and Losses). The role will include inputting of Subject Access Requests (SARs) onto Datix, taking telephone calls and messages where appropriate, writing letters using a template, and will develop their skills, knowledge and competence in data analysis and presentation.  The role will support achievement of the Level 2 Diploma in Customer Service Practitioner Apprenticeship.

This will be supported through on the job training, guidance and supervision, attendance at relevant training sessions provided by the Trust and the Training Provider and assessment in the workplace.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.