Legal Officer

Job summary

To provide a comprehensive service dealing with subject access requests from patients, solicitors, other hospitals and outside agencies. Copying case notes, using hospital systems and ensuring that legislative timescales are adhered to.

Main duties of the job

Retrieval of paper case notes and location of missing paper case notes, using the hospital Isoft PAS system, to enable processing of requests for information and copy records from patients, solicitors, other hospitals and outside agencies in line with Trust policy ensuring legislative timescales are met.

Responsible for processing all associated documentation regarding appropriateness of requests, consent, application forms and identification checks ensuring that processes are consistent, transparent and legally compliant.

Liaise with outside agencies both written and verbally to obtain additional information and resolve queries in order to process applications. Liaise with Liverpool University Hospital when necessary.

Collate all requested information from both paper and digital case notes using the relevant hospital systems ensuring consent is obtained prior to release.

Photocopy and scan records as required.

Ensure all telephone enquires are dealt with in an efficient and confidential manner

Check the CRIS Radiology system and Radiology department for scans on application and arrange requests to the department for copies.

Provide advice and guidance where necessary in the area of subject access and 3rd party requests.

Maintain accurate and up to date records of all requests in the relevant department database DSAR, logbooks and maintain manual filing systems ensuring retention & destruction guidelines are met.

Job responsibilities

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.

With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.