Learning & Organisational Development Admin Assistant.

Job overview

To provide day to day support to the Learning and Organisational Development Team, including general office administration. Key duties include maintaining confidentiality, using IT systems (e.g., MS Office, EPR), and facilitating efficient service workflows.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The postholder will enhance the staff experience at University Hospitals Plymouth through engagement activities and improvements.  Supporting the Learning & Organisational Development (L&OD) and Learning from Excellence (LfE) Teams with creativity, collaboration, and compassion.

Detailed job description and main responsibilities

Together with support from your colleagues:

General admin:

• Answering the telephone, responding to emails, photocopying, stationery ordering, organising meetings & diaries.

Electronic systems:

• Accessing and updating of information via the internal NHS systems.

Engagement, Marketing and Communications:

• Make cards
• Support the designing, planning and involvement of Trust-wide engagement activities, such as large-scale events, team-led initiatives, 1 to 1 conversations, electronic/ email or face-to-face campaigns (from understanding the need, naming the initiative, though to analysing the effectiveness).
• Support the whole process of designing, creating, printing and distribution of engagement & marketing/ promotional literature.
• Support the use of social media accounts accurately and creatively using inviting language.
• Support the development & increase participation of online engagement (MS Teams, Twitter, Zoom and Webinars).
• Support hearing the (UHPT) employee voice; partnering with an array of individuals and teams to connect and understand employee experience.
• Support completing the feedback loop, using analytical skills to conduct post-event follow-up, reporting and analysis to measure effectiveness and to
• Support shaping the response (to improve employee experience) based on what is heard through our activities, developing better tools and scalable services for improvement purposes.
• Understand (and be further curious) and incorporate an equal, diverse, and inclusive approach to employee experience.
• Be a visionary, seen both internally and externally as a collaborative and inclusive thought partner.

This role is a crucial entry-level position within the Trust, often offering opportunities to develop skills within non-clinical teams.

For further details please see attached JD&PS.