Lead Clinical Safety Officer

Job overview

As part of the Digital Health Programme, we are seeking an experienced and forward-thinking Lead Clinical Safety Officer (CSO) to support the safe design, development and deployment of digital systems, including but not limited to the Electronic Patient Record (EPR).

This senior role will provide expert clinical safety leadership across a portfolio of digital systems, ensuring clinical risk is identified, managed and mitigated throughout the system lifecycle. The post holder will act as a key point of expertise and escalation for clinical safety across the organisation.

Working within the wider Digital Health team, the Lead Clinical Safety Officer will:

• Lead clinical safety across digital programmes, including risk identification and mitigation • Oversee clinical safety artefacts including hazard logs, safety cases and risk documentation • Ensure compliance with DCB0129 and DCB0160 through audit and assurance processes • Lead development of the Clinical Risk Management System (CRMS) • Act as a senior escalation point for clinical safety matters • Lead risk workshops, incident learning and continuous improvement activity • Support delivery across design, testing, go-live and optimisation phases • Provide leadership and support to Clinical Safety Officers and wider teams

NNUH will act as the host site, with expectation to work across JPUH, NNUH and QEH. The role includes a mix of on-site working, including Norwich County Hall, and remote working.

Main duties of the job

This is a rare opportunity for an experienced Clinical Safety Officer to step into a leadership role, shaping and embedding clinical risk management across a wide portfolio of digital systems within a three-Trust acute collaborative. While a key focus will be the Electronic Patient Record (EPR), the role spans all Digital Health applications, ensuring a consistent and robust approach to patient safety.

You will work closely with clinical, digital and supplier teams across all three sites to lead the identification, assessment and mitigation of risks, embedding clinical safety throughout the full system lifecycle. This includes overseeing safety documentation and assurance processes, leading the Clinical Risk Management System (CRMS), undertaking audits, facilitating risk workshops, and supporting incident investigation and learning. You will act as a key escalation point and provide expert advice, influencing system design, implementation and optimisation to ensure patient safety is central at every stage.

This role requires flexibility. You will be based at QEH (likely 2 days per week) and/or our shared space at County Hall, Norwich, with expectation to work across JPUH, NNUH and QEH, providing visible clinical safety leadership across the system.

Detailed job description and main responsibilities

• Opportunity to lead clinical safety across a diverse portfolio of digital systems, including a major EPR programme 2.    A system-wide role with real influence on how clinical risk is managed across three acute Trusts 3.    Leadership of the full digital safety lifecycle, including oversight of CRMS, audits and continuous improvement