IT Services Assistant

Job summary

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

We are looking for highly motivated and capable individuals to join our team as IT Services Assistant.

The team provides support to the trust and department ordering hardware and software, maintaining equipment inventories, decommissioning of hardware and processing starters and leavers as well as administrative support to the wider department. Strong communication skills and excellent customer service are essential.

We are a fast-paced department so the ideal candidate needs to be confident, be a fast learner and have the ability to work under pressure. You will need to be able to communicate well and work as part of a larger team, but also have the ability to work alone.

Main duties of the job

To assist the wider ICT Department in providing a range of IT services to staff working within the Trust by, ensuring a prompt and efficient response to requests, fulfilling requests and resolving issues quickly and efficiently, maintaining good communication at all times, maintaining a good level of technical knowledge.

Working as part of an expanding team based at South Tyneside District Hospital working 8.30 to 5.00 Monday to Friday

Job responsibilities

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.