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IT Operations Lead - EPR Programme

Hampshire Hospitals NHS Foundation Trust

Location
Salary
£62,215 - £72,293 pro rata
Profession
Manager and corporate
Grade
Band 8
Deadline
15 Aug 2025
Contract Type
Secondment: 24 months
Posted Date
18 Jul 2025

Job overview

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

Hampshire and the Isle of Wight Acute Care Collaborative have come together as part of the Integrated Care Board (ICB) as an Acute Provider Collaborative (APC) to invest in Electronic Patient Record (EPR) functionality.

The post holder will be responsible for designing and completing the preparation enabling activities for the future state IT Service Models within the Electronic Patient Record (EPR) Programme, working in close collaboration with EPR teams and digital personnel across the four NHS trusts to ensure operational readiness and a safe, coordinated service transition to the new shared EPR and providing essential early life support through the EPR deployments. The IT Operations Lead will play a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and frontline digital operations.

The role will include a mix of home and cross site working.

Main duties of the job

  • The IT Operations Lead will be responsible for leading the preparatory activities related to IT service models within the shared Electronic Patient Record (EPR) Programme across the four NHS Trusts within the Acute Provider Collaborative (APC).
  • The post holder will collaborate closely with EPR teams and digital leads to define and implement robust service models that ensure operational readiness for EPR deployment. This role will focus on ensuring the safe, coordinated transition to the shared EPR system by co-designing procedures for incident management, change control, and configuration management.
  • The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC.
  • Design and Preparation for Future State IT Service ModelsLead the design and execution of enabling activities for future IT service models within the EPR programme, ensuring alignment with operational readiness plans.
  • Collaboration Across NHS TrustsWork closely with EPR teams and digital leads across four NHS Trusts to ensure a coordinated and safe transition to the shared EPR system.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for more details including main responsibilities.