Integrated Care Clinician (Paramedic), Cwmbran

Job overview

The post holder will undertake telephone triage assessments of patients in an efficient and effective way.

They will implement/advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work primarily in an autonomous capacity, assessing advising and treating callers / clients within agreed guidelines.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To undertake safe and effective telephone clinical assessment, providing advice, and if necessary onward referral to the appropriate agency/ professional, for people with a wide range of conditions accessing the service.

Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information utilising:

• The Clinical decision support software (CDSS) or
• A generic symptomatic assessment tool/framework
• Emergency Communication Nurse System (ECNS)

Possess strong clinical skills and sound judgement underpinned by experience and theoretical knowledge.

Refer to other members of the multidisciplinary team as appropriate.

Manage calls in an appropriate manner, which is safe, clinically/situationally appropriate and evidence based in line with caller’s needs.

Identify emergency situations and redirect care appropriately.

Provide self-care advice to empower callers to manage their symptoms at home where appropriate.

Support callers to CHOOSE WELL, by advising of the correct use of primary care, emergency services and other health or social care related organisations.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.