Job overview
This role will support the delivery of a high-quality HR service by providing effective administrative support across HR processes. You will work collaboratively within a shared service model, supporting both advisory and compliance functions and ensuring accurate and timely processing of HR activities.
We are looking for motivated individuals who are organised, customer focused and committed to delivering an efficient and responsive service.
You will be someone who:
- Has strong administrative and organisational skills
- Demonstrates excellent attention to detail
- Enjoys working collaboratively with colleagues and stakeholders
- Is keen to support improvements to processes and ways of working
If you are interested in applying, please submit your application and address the following in the supporting information:
- Why you are interested in the role
- How your experience meets the requirements of the role
- An example of when you have taken the initiative to improve your area of work
Main duties of the job
- Work rotate between Contact Centre/advisory, staff changes administration, compliance & staff benefits, JE/Reward administration, Vacancy Control, records/IG, and supporting service transformation project .
- Manage shared inboxes and queues, produce accurate documents and packs, maintain trackers, chase evidence for checks, and support meetings.
- Deliver high standards of customer service, data quality and confidentiality.
- Postholders are expected to work with minimal supervision, follow defined procedures and SOPs, and contribute to service improvement by updating knowledge content, testing digital tools, and supporting training, reporting and audit processes.
Detailed job description and main responsibilities
***Please refer to Job description for further information***
This advert may close early if a large number of applications are received.