HR Officer

Job overview

The HR Officer plays a key role in supporting the delivery of a high‑quality, responsive HR service across the Trust. Reporting to the Senior HR Advisor and HR Manager, the postholder will provide comprehensive administrative and operational HR support, acting as a first point of contact for managers and staff seeking guidance on a wide range of routine HR matters

The role involves providing accurate and timely advice on HR policies, procedures and terms and conditions of service, whilst ensuring all work is carried out in line with Trust policies, employment legislation and information governance requirements. The HR Officer will work closely with colleagues across the People and OD Directorate, supporting day‑to‑day HR activity and contributing to the effective running of the HR service.

Main duties of the job

The HR Officer will act as a first point of contact for internal and external HR enquiries, responding professionally via telephone and email and ensuring queries are handled efficiently and confidentially. The postholder will provide core HR advice to managers and staff on a range of routine HR matters, including terms and conditions, absence management, and HR policies and procedures, referring more complex issues as appropriate.

The role includes supporting disciplinary, grievance and other formal HR processes by coordinating meetings, preparing documentation, taking and transcribing accurate meeting notes, and acting as a liaison point for correspondence. The postholder will assist in the preparation of HR and workforce reports, maintain accurate HR records using ESR and other systems, and ensure data quality and compliance with information governance standards.

The HR Officer will also provide general administrative support to the HR team, including producing correspondence and reports, managing diaries and meeting arrangements, supporting audits and information requests, and contributing positively to service improvements, new systems and ways of working. The role requires strong organisational skills, the ability to prioritise workloads, and a commitment to delivering excellent customer service in a busy and confidential environment.

Detailed job description and main responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.