Housekeeper

Job overview

We are seeking an individual to join our inpatient mental health service in our Housekeeper role at Taylor Ward, Peasley Cross Hospital, St Helens.

As a Housekeeper under the supervision of the Registered Nurse and Nursing team you will support in ensuring a clean and safe environment where the individual needs of our service users are met in a timely and effective manner utilising best practice.

Working as part of the team, you will assist in maintaining a clean and therapeutic environment, ensuring supplies and equipment are ordered in a timely manner, monitoring and ensuring equipment is fit for purpose, as well as welcoming and greeting visitors to the ward.

You will enjoy working as part of a highly skilled and motivated team within a dynamic and busy environment to deliver excellent care.

Main duties of the job

The main duties of the role involve:

Ordering supplies/equipment

Monitoring and maintaining equipment

Maintaining a clean and safe  Environment

General housekeeping and admin duties

Detailed job description and main responsibilities

Meeting Nutritional Needs

• To promote a pleasant environment for eating, i.e. remove any clutter from tables.
• Take responsibility for food stores, ensuring it is clean at al times, i.e. discard out of date food, stock rotation.
• To ensure temperature of ward fridge is monitored as per trust policy.
• To ensure food in fridge is labelled and stored correctly.
• To take responsibility for the staff fridge, i.e. discard out of date food.

Maintaining the Environment

• To establish a pleasant and welcoming atmosphere to patients, visitors and staff.
• To carry out monitoring of service and equipment
• To establish delivery related to – cleaning, food, linen and the environment, with particular attention to the bathrooms and toilets (at agreed intervals).
• To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner to Estates.
• To monitor response times for maintenance and report any issues to the Team Manager.
• To maintain the cleanliness of all nursing equipment and trolleys.
• To liaise with staff following the discharge of a patient with regards to the cleaning of the bed/bedroom in preparation for a new admission.
• Check curtains/blinds are in good working order and rectify any faults.
• To ensure that all alcohol gel dispensers are cleaned and replenished.
• Monitor that correct waste management is being adhered to, especially confidential waste.
• Keep notice boards and tidy and check that all posters/flyers are laminated and in date.
• Keep patient information boards and displays up to date and clean and tidy.

• Clinical

• Work collaboratively within the Care team to ensure that service user’s needs are met
• Recognise and respond appropriately to urgent and emergency situations
• Report any concern regarding service user care to the Qualified Practitioner
• Support an individual’s equality, diversity and rights.

General

• To ensure personal privacy, dignity and confidentiality is maintained at all times.
• To assist with bed making, where appropriate, ensuring an adequate supply of linen is available at all times.
• Liaise with domestic supervisor when deep cleaning is needed.
• Ensure any items of broken or severely soiled furniture are reported to the Team Manage and collection and disposal arranged.
• To receive and welcome visitors.
• To respond to telephone calls in a courteous manner.
• To receive and pass information to others, maintaining confidentiality.
• To ensure cost effective use of resources.
• To respond to patient concerns through communication with nursing staff.
• To promote effective communication with patients, colleagues, other professionals and visitors to the trust.
• Maintain a professional image at all times.