Housekeeper - Nicholas Ward

Job overview

Nicholas ward is a 27 bedded frailty unit.

This is an exciting opportunity for a motivated, caring and proactive Housekeeper to work within our team, focusing on providing the highest standard of care for our patients and their families.

Excellent organisational skills and good computer ability are essential in this role. You will work as part of a team providing care Monday – Friday.

Main duties of the job

To support nursing staff in the delivery and co-ordination of a busy medical environment and its requirements.  The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patients and relatives.

Detailed job description and main responsibilities

Key Responsibilities

Answering telephone queries in a polite and efficient manner.

Delivering messages to appropriate staff and department.

Maintaining all relevant information boards that the ward may have.

When directed, arrange equipment or any other relevant support under the direction of the nursing team.

To show own duties to new administration staff within the department.

Communication

Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.

Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.

Maintaining Ward Stocks

Ordering stationery and non-stock items when required.

Monitoring computer and printing equipment and reporting any issues to supervisor.

Ordering additional stock as and when requested.

Miscellaneous

Obtaining items from Pharmacy/Stores.

Ensuring the ward office is kept generally tidy.