Already thinking ahead to interview?

Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.

Practice interview answers
Location
Salary
£25,272 pa pro rata
Profession
Estates and facilities
Grade
Band 2
Deadline
01 May 2026
Contract Type
Permanent
Posted Date
17 Apr 2026

Job overview

The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues.

To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care

Joining our team means becoming part of a supportive and dedicated group of professionals who are committed to providing the highest quality of care. You will have the opportunity to make a real difference in the lives of our patients by ensuring they have a clean and comfortable environment during their stay. Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.

Main duties of the job

The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures

Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues. Additionally, they ensure that all domestic consumables are available at all times in the appropriate dispensers

Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

Detailed job description and main responsibilities

The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users

Key Responsibilities:

  • Ensure the environment is cleaned to national standards.
  • Deliver meal services.
  • Make beds and clean medical/hard equipment.
  • Manage linen quality and report maintenance issues.
  • Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
  • Uphold all infection prevention and control measures.
  • Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
  • Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

The role is critical to providing a safe, efficient, and quality environment that enhances the patient’s experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patient’s sense of comfort, safety, and well-being