Housekeeper Bank

Job overview

The Crisis Resolution and Home Treatment Team (CRHTT) provides a 24 hour service, whose key responsibilities are around the assessing and delivery of care for people who are in crisis with their mental health.  The team is multi-disciplinary and has a strong ethos of team working and team support, in order to deliver high quality care. The post holder will work on a shift basis to cover the care over a 24 hour period. The CRHTT works closely within the crisis network in ensuring that good liaison and joint working with other crisis provision teams are maximized.

You will work predominantly in the home treatment area of the team working shifts between 8am and 10pm, with a maximum of one week per month of out of hours shifts every calendar month working between 3pm and 8am, these will be a mixture of twilight shifts, or night shifts.

Main duties of the job

The band 6 nurse will work within the 24 hour Crisis Resolution Home Treatment Team. The post is to provide clinical care to Service Users who are in Crisis.  The CRHTT is multidisciplinary and will involve working alongside other clinical professionals as well as the Crisis Network and other Community Mental Health Teams. As a band 6 the role with involve supervision of junior staff and participating in team development.

You will be involved in the assessment of Service Users in Crisis. leading on crisis assessments and decision making with onward referring to appropriate teams.

Planning interventions, delivering a variety of Acute Crisis interventions, whilst reviewing care and planning for discharge.

Working as shift coordinator.

Working within the MDT to maintain care and standards

Supporting the ongoing development of the team with all team members

Supervision of junior Staff

Detailed job description and main responsibilities

Principal Duties

Clinical

• Triage and determine urgency of new referrals to the service
• Carry out comprehensive assessments of an individual’s health and social care needs in a variety of settings and agree the most appropriate course of action
• To assess, evaluate and manage clinical risk
• To formulate a plan of care based on identified need
• Deliver evidence based crisis interventions as appropriate
• Review effectiveness of care plan at regular intervals
• To work collaboratively with service users, carers and partner agencies
• To coordinate the clinic work of a day by day basis
• To maintain computer held care records in an accurate and timely fashion
• Undertake all work in a culturally sensitive manner
• Act in accordance with the Care Programme Approach, Care Management System, Acute and Schedule Care Pathways as appropriate.
• Develop effective working relationships with inpatient, community and voluntary organisations.

Supervision

• Regularly review own clinical work with supervisor to promote efficacy and contribute to the overall management of the HTT
• Deliver supervision and facilitate annual PDR with more junior members of staff
• Participate in own PDR process, identifying training and development needs, and pursuing relevant actions to maintain and improve level of competence and effective contribution

Education and Training

• Act as mentor to learners, keep up to date with relevant course and curriculum developments, and maintain ‘sign off’ status
• Participate in training relevant to role, including training needs for the team.
• Promote insight and understanding of mental health issues to service users, carers, and other agencies
• Contribute to audit, research and evaluation as appropriate

Service Development

• Contribute to service development and review of development within the team.

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post.  The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the postholder.

The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.

All employees are expected to observe the following: -

Equal Opportunities and Dignity at work – Statement of Intent

The Trust is a major employer and provider of services. We are committed to building a workforce which reflects the diversity of and meets the needs of the local community.

We oppose all forms of discrimination on legal and moral grounds, and recognise that discrimination creates barriers to achieving equality for everyone.

The Trust is committed to making equality of opportunity and fair treatment a reality whereby an individual can seek, obtain and continue employment without unfair discrimination.

As an equal opportunities employer, we will ensure that all job applicants and employees receive fair and equal treatment and will not be disadvantaged by unjustified conditions or requirements.

The Trust’s Equal Opportunities and Dignity at Work Policy underpins the Trust’s commitment to achieve equality and fairness at work and to ensure that individuals or groups are not unfairly discriminated against.

We are committed to improving our practice through signing up to initiatives such as Stonewall Champions, the Disability Standard, “Two Ticks” and Mindful Employer.

Safeguarding Children and Adults

The Trust is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and contracted staff to share this commitment and act in such a way that safeguards and promotes the health and well being of children, young people and adults.

Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.

Staff are expected to know about and follow the Trust’s safeguarding children and safeguarding adult policies which can be found on the Trust intranet, and participate in related mandatory/statutory training.

Risk Management

Staff should be aware of the principles of risk management and adopt appropriate practice to reduce the risk to themselves and others.  In particular, staff should observe the Trust’s Risk Management Strategy, Risk, Incident & Serious Incident reporting and management policies, Health & Safety regulations and the risk management training requirements for all staff.

Infection Prevention & Control

Staff are expected to comply with the Trust’s Infection Prevention & Control policies and conduct themselves in such a manner as to minimize the risk of causing healthcare associated infections.