Helpdesk Advisor

Job overview

An exciting opportunity has arisen to join the Patient Experience team at King's College Hospital as a Helpdesk Advisor.  This entry role provides a unique opportunity for anyone interested in joining the NHS and supporting our patients as they navigate the hospital and services that we provide.

Main duties of the job

• To provide a welcoming and informative reception service to patients and visitors to King’s College Hospital. To provide information, help and assistance to patients, public and staff using helpdesk
• To support the delivery of the Patient Advice and Liaison Service
• To support the delivery of the interpreting contract
• Over the weekends, to support weekend delivery of the volunteering function

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for the information about the main responsibilities of the role.