Healthcare Support Worker/Trainee - Durham, Tees Valley and Forensics

Job overview

Do you want to make a difference to our patients lives? Are you compassionate about meeting the needs of our patients and carers? Then joining our Trust as a Healthcare  Support Worker may be the job for you!

Tees, Esk & Wear Valleys NHS Foundation Trust (TEWV) are currently recruiting for Band 3 Healthcare Support Workers to join us, with multiple vacancies available across our sites in the Durham and Tees Valleys Area. As part of the recruitment process, you will be asked for your preference of location and if successful, will be matched to a vacancy as close to this as possible.  There are a range of roles available, with varied hours and working patterns across a 24/7 period.

At TEWV, we want people to lead their best possible lives and Healthcare Support Workers play a pivotal role in improving the lives of people under our care and delivering patient centred care. We want to recruit individuals who are flexible, enthusiastic and have a positive, caring attitude.

Successful candidates should be able to demonstrate the competencies to perform at this level and be a role model of the Trust’s core values; Respect, Compassion and Responsibility. Post holders will ensure that at all times, they promote a positive image of people with mental ill health and the Trust.

If shortlisted, you will be invited to interviews which will take place during the week commencing 24th March 2025.

Main duties of the job

Post holders will contribute to the creation of a physical and psychological environment conducive to the provision of high quality care.

The successful candidate will undertake delegated activities to assist with the implementation of intervention plans as part of the multidisciplinary team. Patients have a range of mental health conditions and may demonstrate behaviours that challenge and may have difficult family situation of relevance.

The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust HCA competencies within their probationary period (first 6 months in role).

Those who do not have the required qualifications will be expected to enrol on the HCA Framework which will include the acquisition of the level 2 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies. You will have a maximum of 2 years to complete this. Your qualification must be accredited (officially recognised).  This gives assurance that your qualification has met standards set by external regulators.  The awarding body (examinations board) must be recognised by either Ofqual (for England); CCEA (for Northern Ireland); Welsh Government (for Wales) or SQA (for Scotland).  Some examples of the awarding bodies we use/accept for Health and Social Care are: City and Guilds; NCFE; Cache; NOCN; Pearson.

Detailed job description and main responsibilities

Postholders will plan and organise their own delegated workload, prioritising appropriately in accordance with safety and patient need.

You will be expected to recognise your own limitations and make judgements within level of own competency when undertaking enhanced observations, escort duties and physiological measurements without close supervision.

You will also be expected to maintain up to date knowledge and competency in the skills required for the role.

Full details of the roles and responsibilities can be found in the attached job descriptions. Please ensure you illustrate how you meet the criteria outlined in your application form.  Please also specify if you wish to be considered for the Healthcare Assistant or Community Support Worker post.