Healthcare Support Worker

Job overview

As a HCA you will be joining the dedicated team on Pegasus and Wizard surgical wards to help deliver patient focused care, within the expectations and standards of the trust.

You will be able to work autonomously in wound care and dressings within the trauma clinic, as well as working alongside experienced nursing staff in caring for children undergoing both elective and emergency procedures. You will be working alongside a vast MDT being able to build professional working relationships with a range of specialities.

***Please note we are unable to sponsor this role***

Main duties of the job

Step into a fast‑paced clinical environment where you’ll play a vital hands‑on role in supporting safe, high‑quality patient care. You will work closely with Registered Nurses to assist in the assessment and triage of trauma patients, performing clinical baseline observations and escalating any concerns promptly. As one of the first points of contact, you’ll help orientate patients and their families, ensuring they feel supported and informed from the moment they arrive.

You will follow individual care plans with accuracy and professionalism, reporting any changes in a patient’s condition to the nursing team and helping to ensure a seamless flow of information. Your contribution to service improvement is valued, and you’ll be encouraged to share ideas that enhance patient experience and operational efficiency.

Documentation and communication are key parts of the role, and you’ll record all episodes of care in line with Trust guidelines. You will also play an active part in essential administrative duties, including requesting, filing and tracking patient notes to keep the department running smoothly. With the appropriate competencies, you’ll carry out specific investigations and treatments, helping to deliver safe, effective care at every step.

Detailed job description and main responsibilities

Are you looking for an exciting new role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.