Healthcare Support Worker

Job overview

Do you want to make a difference to people’s lives? We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.

We have opportunities at Samuel Johnson, Lichfield and Sir Robert Peel, Tamworth.

You must be able to work the full internal rotation, which includes long days, nights, weekdays and weekends. There may be occasions where you are required to work across the community hospital sites, specifically the wards at Samuel Johnson Community Hospital and Sir Robert Peel Community Hospital. However, if you are successful at recruitment, you will be allocated a base ward on one of these sites.

UHDB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.

What we offer: •    Strong team ethos •    NHS salary structure and pension •    27 days holiday plus days off for bank holidays worked •    Enhanced pay when you work unsocial hours •    Maternity, paternity and adoption leave •    Childcare vouchers •    Wide range of LGBTI+ initiatives •    Health service discounts and online benefits •    Health and wellbeing support •    Discounts on public transport •    Disability Confident •    Reasonable adjustments •    Range of opportunities for flexible working

The Healthcare Support Worker role can lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.

Main duties of the job

Examples of what you may do as part of your role

• General & clinical observations (may be referred to as vital signs) of patients, reporting anything untoward to Registered Nursing Staff
• Recording of blood pressure, pulse, temperature & respiration rate
• Oxygen saturation monitoring using saturation monitor.
• Washing & dressing patients
• Serving meals & feeding patients
• Helping patients to move
• Making beds
• Talking to patients & families
• Monitoring patient condition
• Skills & personal attributes needed
• Caring, kind, cheerful & friendly
• Keen to support patients with personal needs including washing & toileting
• Able to follow direct instructions
• Happy to work in a team but also able to use own initiative
• Have good listening and communication skills
• Be well organised

Qualifications & Experience Required

NVQ Level 2/3 in healthcare gained by working in a vocational capacity or evidence of relevant equivalent experience.

Care Certificate gained by working in a vocational capacity (we will not accept an online care certificate).

Detailed job description and main responsibilities

The Trust will provide you with a comprehensive induction, which will include:

• Manual and Patient handling
• Resuscitation training
• Infection Control and Prevention
• Observation
• And much more…

Working under supervision, HCSWs duties will include observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight. communication with patients, relatives and carers. Assisting with clinical duties and personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.

Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your NHS career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Full time and part time positions are available. This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

Please state on your application form which site you would prefer to be based at with the understanding there may be occasions where you are required to work across the community hospital sites, specifically the wards at Samuel Johnson Community Hospital and Sir Robert Peel Community Hospital.

If you are applying for a vacancy that is less than 36.5 hours per week the Trust will not be able to offer sponsorship.

Closing Date: Friday 20th February 2026

Interview date: Thursday 5th March 2026 at Samual Johnson Community Hospital, Lichfield.

The interview process will consist of a numeracy and Literacy assessment.

The numeracy and literacy assessments are designed to ensure that all candidates have the essential skills required to perform the role safely, accurately and effectively. These assessments help to:

• Confirm foundational skills They check that you have the basic numeracy and literacy abilities needed for day‑to‑day tasks such as reading instructions, completing documentation, understanding written information, and performing simple calculations.