Healthcare Support Worker

Job overview

Join our Emergency Department as a Healthcare Support Worker and make a real difference by delivering exceptional, personalised care to every patient.

You’ll work closely with Registered Nurses and Practitioners, playing a vital role in the team’s success. You’ll also have the opportunity to support and guide new team members as they settle into this fast-paced environment.

If you’re passionate about providing high-quality emergency care and thrive in a dynamic setting, we’d love to hear from you!

If you are new to care this is an exciting development opportunity combining a comprehensive and supportive Education pathway and attainment of a level 3 qualification in Health and Social Care.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduce in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Main duties of the job

• You will be working clinically to ensure the safety and quality of the care given to your designated patients within the emergency Department, under the supervision of a registered nurse/practitioner, whilst supporting and working with colleagues during the shift.  Developing and supporting yourself and others  Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment  Working under guidance and in conjunction with the senior nursing team and the departmental Matron  Following the Department’s and Trust’s Policies and Protocols to ensure the safety of the department  Liaising with the wider MDT to maintain safety  Helping to facilitate the development of the service as part of the wider team  To participate in discussions and projects that will benefit the team, the patients and the department as a whole
• Developing and supporting yourself and others
• Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment
• Working under guidance and in conjunction with the senior nursing team and the departmental Matron
• Following the Department’s and Trust’s Policies and Protocols to ensure the safety of the department
• Liaising with the wider MDT to maintain safety
• Helping to facilitate the development of the service as part of the wider team
• To participate in discussions and projects that will benefit the team, the patients and the department as a whole

Detailed job description and main responsibilities

• Developing and supporting yourself and others
• Managing your cohort of patients alongside colleagues
• Participating in developing a career plan
• Follow TSDHCFT Policies and use correct agreed documentation

Please refer to on the attached job description for full details.

Eligibility Requirements:

If you’re an experienced candidate, you’ll need to have an NVQ Level 3 qualification in Health and Social Care.

For those who are new to the care, we ask for a minimum of 4/ Grade C/pass in GCSE Maths and English or both functional skills level 2, and you will be required to undertake a supportive development pathway to attain a level 3 health and social care qualification.

Key dates:

If your application is successful, you will be invited to an interview during the week beginning 11th August 2025. Should you be offered the position after your interview with the Emergency Department, your employment is expected to commence in October 2025, including a minimum two-week induction period. We are happy to discuss flexible arrangements to accommodate half-term commitments within the month of October.