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Healthcare support worker

Buckinghamshire Healthcare NHS Trust
This job is closed to applications
Medical Protection Advertisement

Location
Salary
£24,937 - £26,598 per Annum, pro rata
Profession
Healthcare support worker
Grade
Band 3
Deadline
28 Jul 2025
Contract Type
Permanent
Posted Date
14 Jul 2025

Job overview

Freedom to act

  • Organises own work tasks day to day, practicing in line with Trust policies and procedures at all times, using own initiative when appropriate.
  • Through the appraisal system, ensures own training needs are identified and mandatory training is kept up to date in conjunction with the Ward Manager.
  • Will act as an associate link nursing assistant for a particular area of practice and feedback information/developments to colleagues.
  • Takes part in education and training programmes appropriately.

Working conditions

  • Ensures that the ward/department is clean by making regular checks and cleaning when required to maintain a high standard and reports findings to senior staff.
  • Frequently exposed to unpleasant conditions within the clinical areas for example foul linen and bodily fluids.
  • Exposure to hazardous chemicals.

Key attitudes and behaviours

  • Collaborative
  • Good communication
  • Caring and compassionate
  • Responds positively and acts promptly
  • Foster positive relationships with multi-disciplinary team

Acts as a role model

Main duties of the job

Main Duties and Key Responsibilities

Communication and relationships

  • Liaises with members of the team within the ward 9/department, to ensure care is delivered to the patient both effectively and efficiently
  • Updates registered staff in a timely manner of any deterioration of the patient’s clinical condition.
  • Maintains confidentiality throughout all communication.
  • Maintains effective communications between patients,
  • Welcoming patients and their relatives to the ward/department.
  • supporting and demonstrating 1:1/enhanced care supervision using tact and empathy, supporting communication.
  • Supports registered nursing staff by carrying out accurate record keeping, always taking and relaying verbal and written messages promptly and respecting confidentiality.
  • Attends staff meetings,
  • Reports complaints or concerns to the Nurse in charge/shift leader.
  • Acts as an ambassador/role model for the organisation.
  • Maintain professional boundaries and working relationships with patients and colleagues.

Knowledge

  • Is aware of local policies and initiatives which impact on patient and nursing care
  • Knows how to access Trust policies and procedures.
  • Mentors/Supports new members of the nursing assistant workforce after 12 months of service
  • To participate in ongoing training relevant to the scope of the role ·       Participate in annual staff appraisal staff development and in-

Detailed job description and main responsibilities

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

  • As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
  • We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
  • We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

  • We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
  • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
  • Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

  • Our vision is to provide outstanding care, support healthy communities and be a great place to work.
  • Our mission is to provide personal and compassionate care every time.
  • Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.