Healthcare Support Worker

Job overview

Band 3 Health Care Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Support Workers are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

• keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses. • contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when following care plans. • ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans.

Main duties of the job

You will be part of a multi-disciplinary team supporting registered healthcare professionals in providing  patient’s clinical care, including monitoring, observing, and ensuring personal hygiene standards are maintained or participate to provide a range of therapeutic activities for our patients.

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Health Care Assistants contribute to the team achieving its objectives by working closely with and drawing support from Registered Nurses and other health professionals.

Detailed job description and main responsibilities

• Working under the supervision of Registered Nurses
• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Being open and transparent about their own practice
• Identifying areas where improvements in safety or quality can be made
• Working closely with others to improve services
• Maintaining accurate, legible, comprehensive records
• Maintaining compliance with their mandatory training requirements