Healthcare Support Worker - SAU

Job overview

Our Healthcare Support Worker will work as part of our nursing team providing personal nursing care and clinical interventions to patients in the surgical receiving unit.

They may contribute to the assessment of care needs and the delivery of planned care under delegation and direction of the Registered Nurse. This will include recording and documenting physiological observations and changes to the patient’s clinical condition. They will also help with the clinical assessment of patients, including venepuncture, cannulation and collecting body fluid samples. To practice in accordance with our Trust standards and policies and to work within the boundaries of their role and individual competence.

Main duties of the job

• Provide direct patient centred care in accordance with patient needs and in line with Trust policies, this may include providing personal care, such as washing and dressing patients, as needed, whilst promoting independence; oral care and supporting with toileting and continence needs.
• Establish and maintain good interpersonal skills, providing and receiving factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, persuasion.
• Undertake training to perform high quality clinical interventions effectively and remain competent to practice these interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of peripheral cannulas, perform ECG, calculation of BMI, all following assessment and completion of clinical competency. This is not an exhaustive list, and other clinical interventions may be required dependant on the area of practice.

Please adhere to the job description attached for more information regarding the main duties of the post.

Detailed job description and main responsibilities

• Communicate effectively across a wide range of channels and with a wide range of individuals, the public and health social and care professionals. They will use both verbal and non-verbal methods of communication, dependent on the needs of the patient and address communication barriers. They should demonstrate the interpersonal skills that demonstrate empathy, compassion, courtesy, respect and trust.
• Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered, adhering to local and national guidance. Please adhere to the job description attached for more information regarding the main duties of the post.