Healthcare Support Worker - HMP Send

Job overview

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Healthcare Support Worker to join our forward thinking, friendly and expanding Health & Justice team at HMP Send.

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health and well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.

Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Why not see what our staff say about working within our award winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice

Main duties of the job

Healthcare Support Workers (HSW) work closely with people who use our services & play an important contribution in how people experience our services.

HSWs are expected to be kind & responsive but professional & informative & contribute to the quality of the services we provide by:

• Keeping the patients using our services as safe as possible by recognising the limits of the HSW role & working closely with Registered Professionals.
• Contributing to the best possible clinical outcomes by using up-to-date skills & adhering to evidence based policies & procedures when implementing care plans.
• Ensuring the people using our services have a good experience by respecting, empowering & working in partnership with people when contributing to the implementation & evaluation of care plans.
• By demonstrating skills & knowledge the post holder will contribute to the growth & maintenance of key functions of the clinical area by carrying out assigned tasks, involving direct & indirect care to patients, under minimal supervision & as directed by the nurse in charge.

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams & services to provide seamless care. HSW contribute to the team achieving its objectives by working closely with & drawing support from Registered Professionals.

Detailed job description and main responsibilities

**Please see full job description for further information**

MAIN DUTIES AND RESPONSIBILITIES

Assist other members of the team to ensure a high standard of nursing care. Provide direct physical care to a designated group of patients through participation in the care planning, provision and evaluation of patients’ needs under the supervision of trained staff. Support and supervise junior staff in the provision of care.

Quality of Care/Patient Safety:

• Work under the direction and supervision of Registered Professionals.
• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
• Act as Allocated Nurse, observe and interact with patients and document as required in the nursing notes
• Recognise and respect the patients as individuals with the same rights, needs and emotions as everyone else. Promote the dignity and self-esteem of patients at all times.
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Ensure patients make informed decisions whenever possible based on open and honest dialogue with the patient and their carer, and ensure patient’s choices are respected where possible.
• Assist qualified staff in the assessment of patients’ needs and the implementation of individual plans of care.
• Become proficient in venepuncture, smoking cessation, health promotion.
• Participate in the facilitation of group activities and run clinics.
• Facilitate in complex case management cases.
• Maintaining accurate, legible, comprehensive records (and after appropriate training) physical observations, such as weight, temperature, pulse and respiration and blood pressure. To report to the nurse in charge any significant findings.
• Escort patients as required with due regard to safety and security.
• Participate in the observation of patients as per Trust Policy as required, and after appropriate instruction.
• Participate in supervision and appraisal processes to enable reflection and personal development.
• Being open and transparent about their own practice
• Identifying areas where improvements in safety or quality can be made
• Working closely with others to improve services
• Maintaining compliance with their mandatory training requirements