Healthcare Support Worker - Emergency Department

Job overview

Our Emergency Department is a fast-paced, varied, and highly rewarding environment, looking for skilled, compassionate individuals who are ready to thrive in our emergency services. This role offers an excellent opportunity to develop your clinical skills, expand your knowledge, and make a meaningful contribution within a dedicated multidisciplinary team.

We provide flexible working patterns to suit your lifestyle, including day shifts, nights, and long shifts, with both full-time and part-time roles available.

In this role, you will use your existing experience to support patients with a wide range of urgent and emergency needs, playing an important part in delivering high-quality care alongside a supportive team.

We are committed to your development and progression, offering:

• A comprehensive induction and ongoing clinical skills training
• Mentorship from experienced nurses and clinicians
• Clear career pathways into Senior HCSW roles, Nursing Associate training, and Registered Nursing

Main duties of the job

We care for patients with a wide range of conditions, providing excellent opportunities to develop strong clinical skills, broaden your knowledge, and work closely with a multidisciplinary team.

On joining us, you will play a key role in patient care, working closely with nurses and clinicians across the department.

Your main duties include, although are not limited to:

• Supporting patients with personal care, including washing, dressing, toileting, and mobility
• Promoting patient comfort, dignity, and emotional wellbeing
• Supporting patients’ families and carers, where appropriate
• Assisting with nutrition and hydration, including meal support and fluid balance monitoring
• Monitoring and recording observations, as required. This includes temperature, pulse, respiration and blood pressure.
• Maintaining a clean, safe, and well-organised care environment
• Observing and reporting changes in patients’ condition to the registered nursing staff
• Assisting nurses and other clinicians with clinical tasks and procedures within scope of practice
• Accurately documenting care in patient record
• Promoting infection prevention and control practices

Detailed job description and main responsibilities

Working under the supervision of a registered nurse, you will play an active role in delivering high-quality care to your patients. You’ll gain experience across a range of areas within the Emergency Department, including majors, paediatrics, waiting areas, and fit-to-sit, giving you valuable exposure to a wide variety of patient needs in a fast-paced environment.

What you’ll do:

• Deliver compassionate, high-quality care to every patient
• Support clinical staff with observations and essential care tasks
• Contribute to patient flow in a busy 24/7 department
• Maintain high standards of dignity, safety, and patient experience

We are looking for an experienced Healthcare Support Worker who brings:

• A genuinely caring, patient-centred approach
• The ability to stay calm and focused under pressure
• Strong communication and teamwork skills
• A willingness to learn, develop, and take the next step

If you’re looking for a role that is challenging, meaningful, and full of opportunity, this is your chance to grow your skills and make a real difference every day.

Apply now and take the next step in your healthcare career!