NHS Logo

Healthcare Support Worker – Clinical Care - Frailty/OPM

Norfolk and Norwich University Hospitals NHS Foundation Trust
This job is closed to applications

Already thinking ahead to interview?

Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.

Practice interview answers
Location
Salary
£24,937 - £26,598 per annum, pro rata
Profession
Healthcare support worker
Grade
Band 3
Deadline
23 Feb 2026
Contract Type
Permanent
Posted Date
13 Feb 2026

Job overview

The Frailty Team at the Norfolk & Norwich Hospital are looking for experienced Healthcare Support Workers with enhanced skills to join in our Frailty SDEC/Loddon nursing team (frailty unit). This is an exciting opportunity to be part of a growing team providing comprehensive support and guidance to our elderly patients coming through the frailty pathway.

Our modern university hospital is set just outside the vibrant city of Norwich in the beautiful county of Norfolk - the land of big skies, stunning beaches and rolling countryside – providing care to nearly a million patients each year. The care we provide puts people at the heart of our service. This means that our patients and colleagues are our highest priority.

We are proud of our high-quality services, which are based on integrity and respecting the wide range of people that access our care, as well as those skilled and dedicated individuals who continually demonstrate excellence in their work. Team working is vital, and we are committed to the provision of care through our values of Pride, Respect, Integrity, Dedication and Excellence.

This is an exciting opportunity for someone with significant experience in Health care assistant role with enhanced skills particularly within the frailty team wishing to provide specialist care as part of a dedicated and highly professional multi-disciplinary team.

Main duties of the job

  • Deliver clinical and therapeutic care to patients as required within set protocols and within the scope of the band 3 Health care assistant remit.
  • Plan and deliver high standards of individualized personal care in accordance with Essence of Care benchmarks and Trust policies
  • To communicate effectively at all times within the team, with other health care professionals and with the patient, family, carers and all visitors
  • Accurately and responsibly carry out the instructions of the registered members of the multidisciplinary team who are professionally accountable for the delivery of care.
  • Under the delegation of the Registered Practitioner to undertake clinical skills as generally agreed to be appropriate for the role and for which competency has been assessed e.g. wound care, taking blood and ECG, monitoring vitals etc.
  • Assist in the management of patient case load as required and as directed by the Registered Practitioner.

Detailed job description and main responsibilities

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please see the attached job description for full details and main responsibilities.