Healthcare Support Worker - Burton/Tamworth/Lichfield

Job overview

We have posts at Sir Robert Peel, Tamworth/Samuel Johnson, Lichfield and Queens Hospital Burton only.

Do you want to make a difference to people’s lives? We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.

You must be able to work the internal rotation, this includes long days, nights, weekdays and weekends.

UHDB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.

What we offer: •    Strong team ethos •    NHS salary structure and pension •    27 days holiday plus days off for bank holidays worked •    Enhanced pay when you work unsocial hours •    Maternity, paternity and adoption leave •    Childcare vouchers •    Wide range of LGBTI+ initiatives •    Health service discounts and online benefits •    Health and wellbeing support •    Discounts on public transport •    Disability Confident •    Reasonable adjustments •    Range of opportunities for flexible working

The Healthcare Support Worker role can lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.

Main duties of the job

As a HCSW, you will be a valuable support to our Clinical teams providing care to our patients. Every day will be different & working alongside the rest of the team carrying out a wide range of tasks & assisting with care to support the needs of patients & their families

Examples of what you may do as part of your role

• General & clinical observations (may be referred to as vital signs) of patients, reporting anything untoward to Registered Nursing Staff
• Recording of blood pressure, pulse, temperature & respiration rate
• Oxygen saturation monitoring using saturation monitor.
• Washing & dressing patients
• Serving meals & feeding patients
• Helping patients to move
• Making beds
• Talking to patients & families
• Monitoring patient condition
• Skills & personal attributes needed
• Caring, kind, cheerful & friendly
• Keen to support patients with personal needs including washing & toileting
• Able to follow direct instructions
• Happy to work in a team but also able to use own initiative
• Have good listening and communication skills
• Be well organised

Qualifications & Experience Required

Substantial recent/current experience of working in a healthcare setting

Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).

Be able to demonstrate a good standard of numeracy and literacy.

NVQ Level 2/3 or Diploma in Health is desirable

Detailed job description and main responsibilities

The Trust will provide you with a comprehensive induction, which will include:

• Manual and Patient handling
• Resuscitation training
• Infection Control and Prevention
• Observations
• And much more…

Working under supervision, HCSWs duties will include observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight. communication with patients, relatives and carers. Assisting with clinical duties and  personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.

Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your NHS career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Full time and part time positions are available. This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

Closing Date: 24 May 2026 (or as soon as sufficient applications received)

Interview/Assessment Date: 18 June 2026 at Queens Hospital Burton.

If you are shortlisted you will be asked to provide a vocational (work based) Care Certificate and workbook.

To gain an understanding of what HCSWs do within UHDB we advise you watch the video linked below before you apply.  https://youtu.be/hBw6M8_rI9o