Healthcare Support Worker - Band 3

Job overview

Maidstone and Tunbridge Wells NHS Trust is delighted to offer exciting opportunities for compassionate and skilled individuals to join our dedicated nursing teams as Healthcare Support Workers (HCSWs).

We have vacancies across our Tunbridge Wells Site, in our Medical Surgical and Emergency departments.

The role offers an exciting opportunities to work in dynamic and rewarding environments. If you have experience or a passion for A&E, please highlight this in your supporting statement.

We welcome applications from individuals who:

• Are committed to delivering high-quality patient care
• Have a minimum of two full years’ acute healthcare experience and are ready to hit the ground running
• Hold a nationally approved HEE Care Certificate obtained in a healthcare setting

As a Healthcare Support Worker, you will play a vital role in providing exceptional patient care, supporting our nursing teams, and making a real difference to the lives of those we care for.

Please Note

• This is a face-to-face event
• Walk-in applications will not be accepted on the day.
• If sponsorship is required, applicants must check to ensure they meet the full eligibility criteria before applying. For further details, please refer to the government website

Main duties of the job

Healthcare Support Workers play a vital role in delivering frontline patient care. Key responsibilities include:

• Assisting with essential patient care, ensuring comfort and dignity
• Monitoring and recording vital signs
• Providing urinary catheter care and specimen collection
• Supporting the wider clinical team in delivering high standards of care

This role provides an excellent foundation for those aspiring to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS.

Why Join Us?

• Be part of a supportive, inclusive, and diverse team that upholds the Trust’s core PRIDE values.
• Benefit from professional development opportunities and career progression pathways.
• Gain hands-on experience in a dynamic healthcare environment.
• [Hear directly from our team in this video.](HCSW recruitment MTW - YouTube)

Application Guidance

To apply, please ensure your supporting statement includes:

• Your understanding of the importance of Healthcare Support Workers in delivering patient care
• The personal qualities and skills you bring to the role
• A full employment and education history

If you are committed to delivering high-quality care and are eager to build a career in healthcare, we encourage you to apply and become part of our dedicated team.

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Following your corporate induction you will be expected to attend the Trust’s Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme involves travelling to both Trust sites.

If you do not currently hold a nationally recognised Care Certificate obtained in a healthcare setting from a registered provider, you will need to apply via the band 2 New to care Healthcare support worker advert. Maidstone and Tunbridge Wells NHS Trust will assist you with on-the-job training to complete your Care Certificate within the 6-month probationary period, with a minimum completion time being 3 months. Upon successful completion of the Care Certificate, you will progress to a Band 3 Healthcare Support Worker.