This job is closed to applications

Location
Salary
£24,625 - £25,674 Per annum, pro rata
Profession
Healthcare support worker
Grade
Band 3
Deadline
19 Jun 2025
Contract Type
Permanent
Posted Date
05 Jun 2025

Job overview

The Senior Healthcare Assistant/Support Worker will be an integral member of the ward/department team working through close supervision of a registered practitioner.

The Senior Healthcare Assistant/Support Worker is responsible for providing personal and clinical care, undertaking clinical observations and other interventions as delegated by the registered practitioner and in accordance with existing competencies.

The Senior Healthcare Assistant/Support Worker will ensure that their practice is guided by standard operating procedures and established policies and guidelines. They will  demonstrate self-directed development, recognising own limitations, and work within the scope of their role at all times.

The Senior Healthcare Assistant/Support Worker will contribute to supporting and developing other colleagues.

Main duties of the job

Welcome and orientate patients, carers, relatives and other visitors to the ward/department demonstrating care and compassion at all times. Report any observed changes or concerns in the patient’s physical or psychological needs to the registered practitioner.

Provide support to the registered practitioner, and where appropriate, other members of the ward/department clinical team as required. Initiate and participate with emergencies . Assisting patients with their mobility needs, help to move and position appropriately to maximise comfort, using equipment when trained to use and as directed by a registered practitioner. Assisting in the care of patients with pressure ulcers and prevention of hospital acquired pressure ulcers recording the findings and escalating concerns to a registered practitioner.

Supporting the registered practitioner in the completion of care plans and undertaking risk assessments (e.g. falls) as required. Assisting in providing optimal conditions for a patients rest and sleep. Chaperoning the patient as requested in accordance with policy ensuring appropriate support to the patient.

Performing and recording electronically a patient’s vital signs as directed, reporting findings to the registered practitioner on duty i.e. Temperature, Blood Pressure, Respiration, Oxygen Saturation, and Pulse. Collect and record samples including urine and stools, reporting results to registered practitioner on duty.

Detailed job description and main responsibilities

Ensure patient’s nutritional needs are met through assisting in the preparation of patients prior to meals and beverages providing assistance in feeding drinking where appropriate. Correctly record and monitor dietary intake of patients, informing registered practitioners of progress and/or any difficulties relating to dietary/fluid intake experienced by the patient.

Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners and contribute to effective Multi-Disciplinary Team (MDT) team  work.

Ensure that information passed to patients, relatives or colleagues is understood using tact, encouragement or empathy as required. Ask for, listen to and value the views of patients and their relatives on their experience and discuss this with registered practitioners in order to improve care and patient experience. Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital informing a registered practitioner where any changes and/or concerns are observed.

Undertake clerical duties, including filing, as directed by the registered nurse practitioner in relation to all verbal and written communications. Ensure that messages and communications are passed to other team members, as required.

In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are adhered to at all times. Maintain cleanliness in the work environment in line with Health and Safety.