Healthcare Assistant / Community Heart Failure Team

Job overview

An exciting opportunity has arisen for a caring self motivated enthusiastic Health Care Assistant  who is looking for a new challenge to work within the Community Heart Failure  service.

You would be joining a friendly, flexible multi disciplinary team caring for people who have long term cardiac conditions. To work under the guidance and supervision of qualified members of staff to meet the needs of clients within Calderdale and to provide daily administration functions for the Heart Failure Team.

Main duties of the job

Able to create a professional nursing culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values.

Willing to develop new skills and participate in training in line with service development e.g.venepuncture.

Has an understanding and knowledge of community care procedure and practice (basic observations, catheter care, monitoring of blood sugar/blood pressure etc)

Participate, through appraisal, in matching organisational aims with personal objectives and supporting staff within their own area of responsibility to do the same.

Deliver all telephone and administrative duties in a courteous and friendly manner including efficient and timely message taking.

Responsibilities for booking rooms and assist with preparation and clearing of meeting rooms as and when required.

Provide administration support as required for the team within the service, including using Microsoft Office, excel, audits, emails, photocopying, filing, archiving, discharging patient records, registering, and scanning.

Address internal and external post and email enquiries.

Report any incidents in a timely manner.

Effective liaison with internal and external staff and organisations, such as GP practices across Calderdale, network and contact when needed

Ability to prioritise own workload and work towards specific weekly/monthly deadlines.

Always maintain strict confidentiality.

Detailed job description and main responsibilities

Able to create a professional nursing culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values.

Willing to develop new skills and participate in training in line with service development e.g.venepuncture.

Has an understanding and knowledge of community care procedure and practice (basic observations, catheter care, monitoring of blood sugar/blood pressure etc)

Participate, through appraisal, in matching organisational aims with personal objectives and supporting staff within their own area of responsibility to do the same.

Deliver all telephone and administrative duties in a courteous and friendly manner including efficient and timely message taking.

Responsibilities for booking rooms and assist with preparation and clearing of meeting rooms as and when required.

Provide administration support as required for the team within the service, including using Microsoft Office, excel, audits, emails, photocopying, filing, archiving, discharging patient records, registering, and scanning.

Address internal and external post and email enquiries.

Report any incidents in a timely manner.

Effective liaison with internal and external staff and organisations, such as GP practices across Calderdale, network and contact when needed

Ability to prioritise own workload and work towards specific weekly/monthly deadlines.

Always maintain strict confidentiality.

Complete all mandatory training in line with the Trust policy, some in a classroom environment and some on ESR

Become competent in the Iproc, invoicing and receipting process for the service.