Already thinking ahead to interview?

Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.

Practice interview answers
Location
Salary
£25,272 Per Annum
Profession
Healthcare support worker
Grade
Band 2
Deadline
24 Apr 2026
Contract Type
Permanent: Monday - Sunday Shifts
Posted Date
07 Apr 2026

Job overview

Are you a motivated Health Care Assistant looking for a new challenge?

An exciting opportunity has arisen for a dynamic and motivated HCA to join our highly skilled, innovative and rapidly expanding Frailty service

The post holder will be based at Bevan Court 2, a 30 bedded ward that consists of medically optimised patients, or patients who otherwise attend the trust without the need for ongoing care on an acute medical or surgical ward. Patients here will be looked after by a multidisciplinary team or nurses, doctors, therapists, social workers, pharmacy and volunteers as part of the frailty service. The overall aim of the unit will be to provide care and support planning in preparation for hospital discharge, The Frailty Service compromises of:

  • A dedicated Ambulatory unit, which provides rapid Comprehensive Geriatric (CGA) for patients with frailty and frailty syndrome.
  • A 16 bed in patient Frailty Assessment ward, that benefits from daily Consultant Geriatrician leadership along with a dedicated team of nursing, therapy and social care professionals.
  • A Community Frailty Service for St Helens CCG that is reactive in order to prevent hospital admission and also provides ongoing management for frail patients in the community.

Please note, this vacancy may close earlier than expected should a sufficient number of applications be received.

An Enhanced DBS Certificate with both the Children's & Adults' Barred Lists is required for this post.

Main duties of the job

The Health Care Support Worker (HCSW) will:

  • Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.
  • Record patient’s personal care information in accordance with local and trust policies.
  • Work with all members of the multi-disciplinary team to deliver the Trust’s vision and values providing safe, high quality compassionate, person centred care.
  • Demonstrate ward routine to new employees in own work area, where required

Detailed job description and main responsibilities

  • Work as part of a team and duties will be delegated by the registered healthcare professional.
  • Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
  • Work within agreed ways of working, following relevant Trust standards, policies and protocols.
  • Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
  • Observe, assess and respond to personal care patient’s needs appropriately, escalating concerns to nursing staff, as required.
  • Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff.
  • As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.
  • Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).
  • Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care.
  • Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
  • Ensure patient property is managed as per Trust policy.
  • Monitor levels of supplies and order supplies for the department as appropriate.
  • Demonstrates own duties to new starters, contributing to the learning environment.
  • To work in line with Trust policies and procedures
  • Contributes to maintaining a safe, healthy working environment.
  • Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
  • Work in partnership with the individual, their carers/ families and the wider healthcare team.
  • Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
  • Participate in team handovers