Health Records Officer

Job overview

• Responsible for locating Health Records to allocated locations across the bay on a daily basis
• Maintaining the Health Records Library, ensure all the documentation within the Health Records is tidy, accurate and complete
• General administration and clerical duties as and when required.

RESPONSIBLE FOR:

The provision of an efficient, friendly professional service for patients and users of the Health Records department.

Locate and deliver Health Records on a daily basis; maintenance of the Health Records library

Main duties of the job

Principal duties:

• Locate and retrieve patient Health Records as and when required.
• Maintain the Health Records library in accordance with Policy and Procedure.
• Entering data and updating confidential information onto Lorenzo in a timely and accurate manner. ie: marking patients records as deceased or as a culled record.
• Receiving telephone calls in a timely and courteous manner in accordance with NHS guidelines.
• Receive and deal with enquiries in a confidential manner from staff, external agencies and patients responding in courteous manner in accordance with the Trusts policies, procedures and NHS guidelines passing complex enquiries to the line manager.
• Liaise with a variety of staff from other departments within the trust, patients and external agencies i.e. GP surgeries as required.
• Always Be proficient in the use of the Health Records library and adhere to the departmental Standard Operating Instructions and policies.
• Follow both Trust and departmental policies and procedures but use own initiative and knowledge to deviate from these if required.

Detailed job description and main responsibilities

For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.