Health Care Support Worker

Job overview

PREVIOUS APPLICANTS NEED NOT APPLY

The post holder will work as part of the Police Pathways Team (Health Based Place of Safety, and Joint Response Vehicle) to undertake allocated duties under the supervision of the Police Pathways coordinator within the team.

The post holder will work alongside mental health practitioners, supporting patients, who are referred into the Police Pathways Team and ensuring the highest possible standard of care in accordance with the policies and procedures of Pennine Care NHS Foundation Trust. To support the Police Pathways Coordinator as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.

To support patients to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.

Main duties of the job

To provide support to Police Pathways practitioners in ensuring all patients referred into the team are cared for in line with Pennine Care NHS Foundation Trust policies and procedures

• To assist qualified practitioners in assessment, planning, implementing and evaluating assessments of patients under a section 136 • To ensure that patients access appropriate services. • To provide support and interventions to patients in the HBPoS AFC 27/1/25 JME-220-24 Health Care Support Worker Band 3 • To sign post patients to third sector provision as appropriate other community resources such as Citizens Advice Bureau, Peer Support Service and other resources found in the Local Borough Signposting Directory. • Provide regular and practical support for patients and their carers’ in managing dignity and independence. • Assist patients to gain access to resources required to meet their needs.  • Provide information on health promotion and support physical health  management.  • Report regularly to other members of the multidisciplinary team

Detailed job description and main responsibilities

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

General Duties of all post holders • To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff. • To be familiar with and comply with all Trust and departmental policies,  procedures, protocols and guidelines. • To be aware of and work towards the Trusts strategic goals. Standards of Business Conduct  • The post holder will be required to comply with the organisations standing  order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers. • The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or  responsibilities. • The post holder must comply with and support the development of the  performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers. • The post holder will be required to develop and maintain good working  relationships with all patients, service users, staff, contractors and where  appropriate, members of the public. • The Trust aims to maintain the good will and confidence of its own staff,  patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manner. • All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders’  responsibilities to ensure they are both familiar with and adhere to these  requirements and maintain their professional membership to the relevant body.