Health Care Support Worker

Job overview

We have a Clinical Support Worker Band 3 vacancy at the Haven, MillView Hospital. The Haven is a 24/7 unit providing and crisis assessment for service users who need this support. The service supports people that are medically fit and may have otherwise attended Accident and Emergency.

We aim to provide an effective, safe, and accessible alternative to A&E and provide timely crisis interventions for service users in the community.

The Haven is a 24-hour service and requires that staff work both day and night shifts. We aim to ensure that the roster is completed 2 months in advance to ensure our staff are aware on their shifts ahead of time to allow for a good work/life balance.

Main duties of the job

To work alongside, and support colleagues to ensure the safety of service users who are attending in crisis.

To offer a therapeutic opportunity either prior to assessment, or post assessment until they are ready to leave with an onward care plan.

To escalate any concerns to qualified staff

To engage patients in meaningful routine and group led activities.

To work with the multi-disciplinary team to establish and deliver a therapeutic programme of care for clients.

To undertake personal care duties for patients if this is needed

Detailed job description and main responsibilities

Job responsibilities

To be a successful Urgent Support Worker in our team you will have

• Hold a UK valid  Drivers licence.
• Excellent communication both written and verbal
• Experience in working with members of the public
• Experience working in a care setting
• Experience of working with mental illness

it would be advantageous if you have:

• Experience in working in the care setting
• Experience of working with mental illness
• You will offer a therapeutic intervention and direct care to clients attending in crisis under the guidance of the nurse in charge. These interventions will be based on an individuals needs and risks