Health Care Assistant

Job summary

Main duties of the job

You will support the smooth running of the outpatient clinic by setting up clinics, attending handovers, and helping manage the clinic list. Key tasks include welcoming patients, confirming correct identification, and helping them feel comfortable throughout their appointment.

You will carry out routine physical health tasks such as vital signs, NEWS, and venepuncture (once trained), and support mental health care using assessment tools, observation, risk assessment, and prompt escalation of any concerns. You will work alongside other HCAs, the Band 4 Assistant Practitioner, the Band 6 Clinical Lead, the service manager, and the wider multidisciplinary team, including pharmacists, to ensure safe and effective care.

Your responsibilities also include documenting all interventions in the electronic patient record, sharing relevant information with key workers when appropriate, and supporting carers who attend with service users. You will follow infection control procedures, adhere to clinical governance and confidentiality guidelines, and promote healthy lifestyle choices through brief interventions and health promotion activities.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.