Health Care Assistant - Integrated Vaccination Service

Job overview

Dorset Vaccination Service (Pan-Dorset)

Are you organised, compassionate and motivated to make a real difference?

We are looking for a Band 3 Health Care Assistant to join our friendly Integrated Vaccination Service. This is a varied and rewarding role combining patient-facing care with administrative and coordination responsibilities to support safe, efficient and equitable vaccination delivery across Dorset.

We are a pan-Dorset team working across locations including Blandford, Boscombe, Wareham, Weymouth, Swanage and Portland. We deliver perinatal, seasonal and newborn BCG vaccination programmes, alongside outreach clinics designed to improve access for underserved communities.

As part of our supportive and inclusive team, you will:

Assist with vaccination clinics and patient care

Undertake administrative and data tasks

Help coordinate clinics and support service delivery

Contribute to improving access and reducing health inequalities

We are an award-winning service (RCM and Dorset HealthCare Inspire Awards), committed to high-quality, patient-centred care.

We are looking for someone who:

Has excellent communication skills

Is confident using IT systems and managing data

Can balance clinical and admin tasks

Works well independently and within a team

Why join us?

Supportive, motivated team environment

Meaningful work improving population health

Training and development opportunities

Join us and help make a difference across Dorset.

Main duties of the job

This role forms an integral part of vaccination delivery across Dorset, supporting clinics for adults and children, including perinatal and BCG clinics. Alongside clinical support, the post holder will play a key role in administration, patient coordination and data management, ensuring smooth, efficient and safe clinic delivery.

Key responsibilities include:

Supporting the planning and coordination of perinatal and BCG clinics

Working with the Access and Inequalities Lead to support pop‑up clinics in community settings

Managing patient contacts, conversations and appointment queries

Booking appointments and supporting clinic organisation

Accurate data entry, record keeping and information management

Supporting vaccine storage, cold chain and clinic logistics

Working collaboratively within a supportive multidisciplinary team

The post holder will receive regular supervision and be encouraged to develop skills within a service that values learning, reflection and continuous improvement.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]