Health Care Assistant - Emergency Department

Job overview

An exciting opportunity has arisen for a Health Care Assistant to join our Emergency Department Team here at Southport Hospital

If you have a caring and compassionate approach, and want to join a motivated, friendly and supportive team, we are keen to hear from you! We require staff who have a genuine interest in help caring for acutely unwell patients as part of a multi-disciplinary team as well as having excellent communication and interpersonal skills.

Successful applicants will be supported through a supernumerary period and will become proficient in providing basic care as well as other day to day responsibilities.

Interview Date - To Be Confirmed

Main duties of the job

• We pride ourselves on delivering consistently high standards of care for patients and their families to ensure the very best outcomes.
• Working closely with all members of the team to ensure competent safe delivering of care and achievement of specific role dependant duties that are within your scope of training and competence.
• Communicate compassionately and effectively with patients and their families whilst maintaining confidentiality.
• Being able to deliver personal care to patient’s whilst maintaining their privacy and dignity and support with patient rehabilitation.

Detailed job description and main responsibilities

• Work as part of a team and duties will be delegated by the registered healthcare professional.
• Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
• Work within agreed ways of working, following relevant Trust standards, policies and protocols.
• Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
• Observe, assess and respond to personal care patient’s needs appropriately, escalating concerns to nursing staff, as required.
• Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff.
• As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.
• Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).
• Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care.
• Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
• Ensure patient property is managed as per Trust policy.
• Monitor levels of supplies and order supplies for the department as appropriate.
• Demonstrates own duties to new starters, contributing to the learning environment.
• To work in line with Trust policies and procedures
• Contributes to maintaining a safe, healthy working environment.
• Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
• Work in partnership with the individual, their carers/ families and the wider healthcare team.
• Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
• Participate in team handovers