Health & Safety, Compliance and Training Manager

Job overview

• The Health & Safety, Compliance & Training Manager is responsible for ensuring the Facilities department operates in full compliance with health, safety, legal, and statutory obligations. The role leads on the development, implementation, and monitoring of H&S systems, statutory compliance frameworks, and training programs across Soft FM services, including but not limited to Cleaning, Catering, Portering, Waste, Security, Switchboard, Accommodation, and Retail. Please see the Job Description and Person Specification for further details

Main duties of the job

• The postholder will: Work as part of a team promoting and facilitating good health and safety management practices to all Trust staff. Have specific responsibilities for monitoring health and safety performance, particularly with reference to audit/ inspection activities, and H&S incident investigations. Work with other members of the Health & Safety Team to design, deliver, evaluate and monitor training sessions and programmes. Undertake audits and inspections to collate reports on compliance by wards and departments on health and safety policies, procedures and other issues as directed.

Detailed job description and main responsibilities

Health & Safety

• Lead Health & Safety, Compliance, and Training across facilities
• Ensure full compliance with all H&S legislation, NHS guidance, HTMs, and Trust policies
• Undertake and maintain risk assessments, including COSHH, Manual Handling, and Fire Risk Assessments
• Lead on incident investigations and ensure lessons learned are implemented and communicated
• Coordinate and monitor statutory and mandatory H&S audits and inspections
• Act as the point of contact for H&S inspections and external audits (HSE, CQC, Fire Service)
• Maintain up-to-date compliance registers, audit plans, and ensure follow-up of internal and external inspections (e.g. CQC, PLACE)
• Act as the Facilities lead for Health and Safety, overseeing incident investigations, H&S training compliance, and liaising with clinical teams and Estates
• Monitor and enforce safe systems of work, carrying out regular inspections and audits
• Ensure all teams are aware of, and adhere to, Trust infection prevention and control and hygiene standards
• Undertake Audits, inspections, monitoring, review and report
• To provide advice and guidance to staff and managers on content of policies, procedures and legal regulations associated with health and safety, under supervision of the Health & Safety Team Manager.
• Support the Health & Safety Team as required in providing advice and support to managers and staff.
• To assist with the introduction of new systems of work, data recording and procedures as required, including any new H&S management software packages introduced in the future.
• To monitor and ensure the effective use of such systems and procedures across the Trust.

Compliance

• Lead compliance activities for Facilities, ensuring full adherence to statutory and regulatory requirements (e.g., HTMs, PAM, ERIC)
• Develop and maintain a compliance tracker for all statutory and NHS Facilities standards
• Ensure all services maintain up-to-date SOPs, policies, BCPs, and method statements
• Maintain an asset register for key equipment and ensure planned preventative maintenance is tracked and evidenced
• Lead on COSHH & SDS record keeping and ensure accessibility to frontline teams
• Oversee subcontractor compliance, RAMS, insurance, permits, and competence checks
• Manage the Facilities risk register and support the Head of Facilities
• Support the ongoing development and review of service-wide business continuity plans.

Training

• To design, develop, deliver and evaluate a range of training interventions, including: Inductions, Workshops including noise awareness, HAV awareness, work at height awareness, DSE workstation assessment, work-related stress risk assessment, selected sessions on the IOSH: Managing Safely in Healthcare course (as appropriate and within the limits of your own competence), First Aid courses, including IQA duties and other courses, as the need is identified

• Develop a Facilities-specific training matrix linked to SOPs and safe systems of work
• Coordinate induction and refresher training across all Facilities service lines
• Deliver and/or source training in areas such as: tap cleaning, infection prevention, waste segregation, food hygiene, and portering protocols
• Ensure training records are maintained, auditable, and aligned with statutory requirements
• Support the development of a "train-the-trainer" approach across supervisors/team leaders
• To be proficient in the use of a full range of presentation software and hardware tools including MS PowerPoint, laptop computers, overhead projectors as used in the delivery of training sessions

• To administer the Facilities’ annual H&S training programme, working closely with the H&S Team Coordinator.

Reporting, Project Support, and Ad Hoc Delivery

• Lead or support the delivery of training programmes, toolbox talks, and refresher sessions as required
• Produce and submit regular compliance and training reports to the Head of Facilities, Trust Health & Safety team, and governance groups
• Assist with project implementation linked to service improvement, workforce development, or compliance uplift
• Support the Head of Facilities and senior team with ad hoc initiatives, cross-cutting programmes, or urgent operational needs

Information systems

• To input and extract training and incident and data from computer and other data systems as directed.
• To collate information about the training opportunities available both internally and through external training providers and disseminate across the Trust to all staff through the various media available, including intranet, notice boards and staff newsletters.
• To maintain the Health & Safety Team’s intranet pages as an information resource for Trust managers and staff.
• To respond to requests for information from Managers about the training opportunities available both internally and through external training providers to enable them to respond to development and training needs identified through appraisal.
• To be fully conversant with corporate communication and information technology systems to enable optimum effectiveness in their use.
• To be fully conversant with department systems and databases (including the introduction of new systems), including the Datix incident reporting system, Electronic Staff Record system, etc.
• To maintain suitable records with regard to health and safety issues, in particular with regard to training events, audits, inspections, incidents and investigations.
• To review and approve electronic incident reports using the Datix system, to produce trends reports and prepare statistical data for internal distribution, review and benchmarking.

Decisions and judgements

• The post holder will, in the course of normal duty, be required to make recommendations on areas of non-compliance with the Trust’s Health and Safety policies and procedures or compliance with Health and Safety legislation and guidance. These judgements will involve the analysis of situations set against set criteria of Trust Policy or Regulations and may be discussed with a senior member of the Health and Safety Team before progressing with managers and their staff.
• The post holder will work under regular supervision and within set boundaries, whilst having the freedom to balance and prioritise their workload.
• The post holder is advisory to managers and does not have direction authority.

Physical, emotional and mental demands of the post

• To maneuver, lift and prepare equipment and resources used within training sessions, using suitable aids as necessary e.g. trolleys.
• To be able to demonstrate a full range of moving and handling techniques required in training sessions.
• The information gathered and delivered during training sessions will be based on national standards, at times complicated, and will often be questioned and challenged. The advice given to managers and staff may be sensitive and contentious and may be unwelcome. The post holder will be required to use strong influencing and interpersonal skills to gain commitment and understanding from trainees/ managers, as the jobholder has no direct authority over others

Please see the Job Description and Person Specification for further details