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The Head of People Systems will effectively lead the delivery of all aspects of People Operations covering: Workforce Information, Workforce Systems, and e-Rostering. This will consist of leading the required transformation for these services to ensure the successful delivery of the Trust’s people strategy and NHS People plan priorities as part of the People Directorate senior leadership team. The post holder will lead the delivery of programmes, projects and plans to drive improvements in organisation effectiveness that delivers efficiencies for the Trust, focusing on workforce planning, establishment controls, data quality and insights. This will include improvements to systems to improve optimisation and maturing in adoption and usage to improve data quality and decision making, which is pivotal to the delivery of the Trust People strategy and NHS People plan priorities.
The post holder will lead the delivery of programmes, projects and plans to drive improvements in organisation effectiveness that delivers efficiencies for the Trust, focusing on workforce planning, establishment controls, data quality and insights. This will include improvements to systems to improve optimisation and maturing in adoption and usage to improve data quality and decision making, which is pivotal to the delivery of the Trust People strategy and NHS People plan priorities. They will support the Deputy Director of People and the Executive Director of People to deliver the wider operational/strategic objectives of the Trust, effectively leading and directing all the teams within the scope of People Job description Working together for service users Respect and kindness Everyone counts Commitment to quality Improving lives Operations, to drive value, improvements and innovation in the delivery of services. This includes, strategic workforce planning and design, utilising a data-driven approach to identify trends and forecast future staffing requirements.
Leadership Deputies for Deputy Director of People as required, including at People Committee and other leadership meetings. Be the strategic lead for the operational people services, overseeing the development and implementation of workforce service level agreements and KPI’s across all operational services. Ensure that all Operational People Services provide a consistently high quality service to the Trust, which constantly delivers compliance to all statutory obligations. Work with the People Senior Leadership Team to develop a prioritised plan (based on business value and impact) for the improvement of people processes, policies, systems and contact channels. Working together for service users Respect and kindness Everyone counts Commitment to quality Improving lives Lead key areas in the development of the Trust’s People Strategy to ensure it aligns with and makes a significant contribution to the strategic aims of the Trust. Directly line manage and supervise the People Operations management team, including; Workforce Information Manager and e-Rostering Manager. Provide effective leadership, vision and direction for the operational HR teams, ensuring that a high-quality service is provided to our customers. Sit as a key member of the Senior People Directorate Management Team, working alongside and presenting to members of the Trust Executive when required Support Deputy Director of People in financial planning and budgets for all the People Operations Facilitate the personal and professional development of the People Operations teams, ensuring training and development needs are identified and appropriate objectives are set Workforce Planning Proactively contribute to the development of operational workforce plans, ensuring that they are consistent with the aims of the Trust People Strategy and that there is alignment between the workforce and business objectives. Act as the Trust Workforce Planning expert and represent DGT at K&M workforce planning groups. Support the operational and strategic decision-making process through ensuring the accurate and timely provision of Workforce intelligence. Ensure best practice in terms of information and business intelligence provision, working closely with all major stakeholders and the wider NHS information community. Identify innovative ways of undertaking data analysis, report production and dissemination – to improve workforce insights and decision making. Workforce Systems Ensure that the trust is developing efficiencies through the use of technology (in particular automation and the use of alternative technologies), streamlining and collaborative working. Working together for service users Respect and kindness Everyone counts Commitment to quality Improving lives Work with the Finance Team to ensure that effective establishment control processes, including regular reconciliation exercises, are embedded. Oversee the maintenance of HR systems, policies and procedures ensuring that they support the trust’s objectives and are applied consistently using common documentation. Responsible for liaising with system suppliers and attending and contributing to contract management meetings and processes. Projects Lead, define and deliver improvement initiatives and change projects to enhance service performance and employee experience, which deliver measurable improvement through feedback. Lead on designated trust-wide People projects as and when required; ensuring that benefits are realised, changes are embedded and sustainable and that continuous improvement is ongoing. Workforce governance Support the Deputy Director of People and OE in maintaining the directorate’s risk register, KPI tracker and compliance dashboards – highlighting areas of concerns. Support the administration of the directorate’s network drive (including access management) Monitor compliance (e.g. right to work) with other leads in the directorate, on a monthly basis and highlight risks and areas of concern to People Directorate Leadership Team. Support the Workforce Manager and E-rostering Manager to develop robust processes that focus on efficiency, quality and timely delivery of services