Head of Operations
London North West University Healthcare NHS TrustAlready thinking ahead to interview?
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Job overview
The division of Medicine, Emergency & Therapies are recruiting to two new Head of Operations posts, with critical remits within our newly merged division.
We are seeking highly organised, experienced and dynamic leaders to head up the operational delivery of 2 care groups.
Our Integrated Care Group is responsible for delivering the division’s elective operating plan, including RTT and DM01 performance of large medical specialty services across 3 sites. These specialties also provide crucial non-elective and acute ward care on the Northwick Park and Ealing Hospital sites and are therefore accountable for delivering timely in-patient care which responsibly progresses care and timely discharge, through one of the busiest non-elective trusts in the country.
Our Heads of Operations will drive and support continuous improvement within our Care Groups, and be accountable for delivering operational performance, including high-quality patient care, clinical governance, safety, and financial targets through organised management and reporting routines.
They will deputise for the Divisional Director of Operations as required and participate in the Silver on-call rota.
Main duties of the job
The Post holder will deputise for the Divisional Director of Operations as required.
Under the Divisional Director of Operations leadership, the Care Group Head of Operations will:
- Work collaboratively with the Care Group Head of Nursing and Care Group Clinical Lead
- Work with the Divisional management team in driving forward directorate wide programmes of work and service direction.
- Support with bringing together divisional and corporate recovery plans aligned to short and long-term objectives.
- Communicate complex concepts to a range of staff groups and clinicians and effectively negotiate barriers to change to ensure plans are delivered to timeframes and expectations.
- Work in collaboration with the Divisional Director of Operations to shape and implement the corporate objectives for the Trust.
- Work with the directorates on large strategic business cases related to recovery and service change, ensuring that the costs, benefits, risks and income and expenditure of such schemes are fully understood and prepared for presentation to the relevant committee for approval prior to commencement.
Detailed job description and main responsibilities
For full role duties and responsibilities please see the attached Job Description and Person Specification