Governance and Quality Manager

Job overview

Previous interviewed candidates, need not apply

The post holder will lead and develop a system of clinical governance management as part of an integrated organisational governance framework and promote a patient-centred, learning and safety culture across all services provided by the Division of Clinical Support Services.

The post-holder will support the management of risk at all levels across the Division and be a key member of the Divisional Quality Group.

The post-holder will provide specialist advice to support the Divisional Managers to meet quality standards, risk, and incident management standards appropriate to their speciality. The post holder will support with incident management and investigation in line with the Patient Safety Incident Response Framework in line with organisational plans.

The post-holder will work within a larger Integrated Governance Team including other Divisional Governance and Quality Managers, with the aim of shared learning. The post-holder will also support the central risk and safety teams to ensure compliance with regard to key metrics is met.

Before applying for a secondment opportunity please familiarise yourself with the Trust secondment policy (found on the intranet) and ensure that you have discussed and gained approval from your current line manager

Main duties of the job

Work independently; Implementing clinical governance procedures (including but not limited to Patient Safety Incident Investigation (PSII) reporting and investigation, and incident reporting) ensuring these meet NHS and Trust requirements (e.g. Patient Safety Incident Response Framework, PSIRF) and are efficient in capturing, recording and securing information and effective in identifying learning outcomes, action planning and identifying changes to services and service delivery.

Develop a ‘quality culture’ by providing advice, support and education on quality, governance and risk management issues to all staff at all levels across the Division. This includes supporting the transition of the Division from SI Framework (2015) to the Patient Safety Incident Response Framework.

Promote team working across the Division, ensuring clinical and non-clinical teams adopt a multidisciplinary team approach to complaint and incident resolution and work effectively to identify and minimise risk.

Detailed job description and main responsibilities

In addition to the main duties above.

Ensure compliance with all necessary legislation, external inspection, professional standards and local policies.

• Support the Divisional staff with regards to inquest preparation, statement provision and attendance if required along with co-ordinating lessons learned statements and responses for issues raised by HM Coroner such as prevention of future death (regulation 28) reports.

Support and monitor alerts and freedom of information requests.

Develop and contribute to the development of policies and procedures, care pathways and service development.

Be the Division link with the Trust Risk and Safety department.

Manage, lead and develop the Divisional Governance Team.

• Provide support with PSIIs and learning responses for other Divisional Governance & Quality Managers, when required. Work collaboratively with colleagues across Tameside & Glossop Integrated Care NHS Foundation Trust, to achieve the objectives of the Quality Governance Teams and both Trusts. Before applying for a secondment opportunity please familiarise yourself with the Trust secondment policy (found on the intranet) and ensure that you have discussed and gained approval from your current line manager