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Location
Salary
£28,392 - £31,157 p.a. pro rata
Profession
Administrative and IT
Grade
Band 4
Deadline
10 May 2026
Contract Type
Permanent
Posted Date
05 May 2026

Job overview

We are looking for a friendly, reliable and organised individual to join our administrative team within the busy Gastrointestinal Suspected Cancer Service.

You should have excellent communications skills and be effective in working closely with clinical and non-clinical staff, and have a flexible and patient centered approach.

You should also have previous administrative experience and be able to organise and prioritise your own workload.

An understanding of local and national NHS cancer targets would be desirable.

Flexibility, teamwork and a genuinely welcoming atmosphere are at the heart of how we operate.

This is a fantastic opportunity for someone who enjoys detailed work, problem‑solving and delivering great customer service.

Main duties of the job

You will be responsible for managing the referrals that come through to the GI Suspected Cancer Service.

Other duties will include:

Triaging suspected cancer referrals within set clinical guidelines and placing orders for diagnostic tests or outpatient appointments.

Booking patient appointments within local and national cancer targets using endoscopy and outpatient schedules, making effective use of available capacity.

Be responsible for sending pre-procedure preparation to a select cohort of patients.

Spread sheet data entry and daily management of patient results.

Typing clinical correspondence and posting letters.

Log into and manage incoming service call queue and respond to patient voicemails.

Dealing with telephone and email enquiries.

Minute taking for team meetings.

Stock collection and inventory.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 10th May 2026.

Interviews are due to be held on 22nd May 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.