General Manager - Surgical Services

Job overview

The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Directors and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.

They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.

The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today

Main duties of the job

The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Director and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.

They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.

The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.

Detailed job description and main responsibilities

Provide strong, visible, professional leadership and focus for the delivery of excellent care with compassion across the care group

Ensure the operational performance of the care group services are effectively managed to meet agreed objectives and targets

Work in close conjunction with the triumvirate to set and deliver the care group objectives, in line with Division and Corporate targets and strategies

Manage operational actions plans to deliver income and expenditure balance on the budget devolved within the care group

Monitor performance against all activity targets and other service objectives

Ensure that all national and locally agreed waiting times and bookings targets are understood and met

Responsible for compliance with Trust complaints procedure for all complaints received within the care group, identifying, agreeing and implementing subsequent action plans

Take responsibility for the care group compliance with Health and Safety, CQC and GIRFT standards identifying, agreeing and implementing subsequent action plans

Take ownership of the operational delivery of cost improvement programme (CIP) work stream