Friends of Parents (LIAISE) (Bristol Royal Hospital for Children)

Job overview

Friends of Parents volunteer

PLEASE NOTE THERE IS LIMITED AVAILABILITY. THIS VACANCY WILL CLOSE ONCE APPLICATION LIMIT HAS BEEN REACHED.

This role is available at Bristol Royal Hospital for Children.

You will be providing practical and listening support to inpatient families, working in collaboration with the LIAISE (Listening Information Advice Involving Support Experiences) Team, based in the Bristol Royal Hospital for Children.

LIAISE provides a dedicated patient and family support service. The Friends for Parents team is supported outside the hospital by the Mothers Union but you do not have to be a member to become a volunteer.

Commit to a regular volunteering session on a weekly basis, for at least six months.

Volunteers need to be aged 18 and over.

Main duties of the job

• Check in with allocated parents/carers of children to provide a listening ear and appropriate signposting for identified support needs, as directed by the LIAISE team using your knowledge of hospital services and referring back to LIAISE where needed. • Explain some generic aspects of the LIAISE service provision to parents/carers, where appropriate e.g. location of parent rooms, laundry service, patient and sibling activity scheme. • Signpost parents/carers to child and family support services which may improve their stay. • Report back to ward manager and LIAISE staff team on families seen and agree any follow up actions. Pass on any additional requests for support.  • Check tea and coffee supplies in the parents’ room for your allocated hospital floor, restocking as necessary. • Ensure that the parents room is appropriately stocked with crockery and cutlery and all items are in working order, reporting any issues to both the ward manager and LIAISE for action. • This role does not involve providing direct support to patients, or having unsupervised contact with patients in the ward areas.

Detailed job description and main responsibilities

Please refer to the Role Profile document attached to this vacancy.