First Response Service Clinical Lead

Job overview

Are you a passionate and motivated mental health professional looking for your next challenge? We’re seeking an enthusiastic Clinical Lead  to join our dynamic First Response Service — a pioneering, award-winning team providing 24/7 mental health crisis support to individuals of all ages.

As part of our service, you’ll work closely with key community partners including the police, ambulance services, and local authorities to deliver compassionate, responsive care during times of crisis. This is a unique opportunity to make a real difference in people’s lives when they need it most.

• Provide 1:1 support through both telephone triage and face-to-face assessments
• Collaborate with service users to develop effective crisis and safety plans
• Lead and support a multidisciplinary team, offering clinical guidance and mentorship

What we're looking for:

• A qualified mental health practitioner with leadership experience or aspirations
• Strong clinical skills in crisis intervention, risk assessment, and safety planning
• Resilience, adaptability, and a calm approach under pressure
• A commitment to compassionate, person-centred care

Why join us?

• Be part of a forward-thinking, supportive team.
• Work in a role that offers variety, challenge, and the chance to grow professionally

If you’re ready to take the next step in your career and want to be part of a service that’s transforming mental health crisis care in our community — we want to hear from you

Main duties of the job

As Clinical Lead, you’ll play a pivotal role in both direct care and team leadership. Your responsibilities will include:

• Coordinating shifts and allocating referrals and assessments across the team
• Conducting telephone triage and face-to-face community assessments, especially for complex cases
• Delivering brief clinical risk assessments, mental health formulations, and short-term contingency plans
• Liaising with professionals and agencies such as emergency services, GPs, schools, and care homes
• Working closely with other mental health services including secondary care and crisis teams
• Implementing solution-focused interventions to empower patients, carers, and families
• Developing safe and effective care plans using strong communication and clinical judgment
• Drawing on your knowledge of external resources to provide tailored support for individual needs

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

Co-ordinate shifts and support colleagues.

Provide evidence based clinical interventions, making autonomous clinical decisions about own professional practice.

Responsibility for the development, planning and implementation of brief care and treatment interventions for individual patients in liaison with the First Response Service.

Provide assessment, planning and implementation of individual packages of care and treatment.

Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.

Promote a recovery model that empowers patients, carers and relatives to be at the forefront of decision making and ownership of their packages of care and treatment.

Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies and procedures.

Act as the patients and relatives advocate.

Enable patients and carers to manage disability, loss and change.

Champion patients’ rights, including: dignity, equality, diversity, choice and respect.

When undertaking all of the above ensure good documentation is provided and entered within the appropriate systems of record sharing.

Escalate concerns.

Delegate duties and prioritise urgency of assessments.